Manual QA Engineer (Frontline Feature & Support Testing

Role Summary Performs deep functional, exploratory, and customer-focused testing for new features and production issues. Key Responsibilities • Execute manual testing - Create high-quality test cases (Test Plans, traceability) • Validate backend data using: - SQL Server Management Studio • Validate file integrations using: - Using internal tools • Capture evidence and defects: - Using internal tools • Perform: - Exploratory testing - Feature Testing - Regression Testing - Assist with UAT as needed - Workflow validation across distributed systems. • Validate document outputs and compliance workflows using: - Azure Document Intelligence - Reproduce and validate customer issues - Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling. - Frontline support for hot fixes and patches - Demo new features and fixes to Compliance, Customer or Product teams. Required Skills • Strong manual testing experience • Excellent attention to detail • Ability to test complex workflows Nice to Have Mortgage/FinTech experience. Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin , please treat it as fraudulent and report it immediately to Originally posted on Himalayas