Manual QA Engineer (Frontline Feature & Support Testing)

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.
Key Responsibilities
• Execute manual testing
- Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:
- SQL Server Management Studio

• Validate file integrations using:
- Using internal tools

• Capture evidence and defects:
- Using internal tools

• Perform:

- Exploratory testing

- Feature Testing

- Regression Testing

- Assist with UAT as needed

- Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

- Azure Document Intelligence

- Reproduce and validate customer issues

- Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.

- Frontline support for hot fixes and patches

- Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills
• Strong manual testing experience
• Excellent attention to detail
• Ability to test complex workflows
Nice to Have
Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin , please treat it as fraudulent and report it immediately to

Originally posted on Himalayas