Loan Processor US Operations

Loan Processor – U.S. Operations
Location: Remote (Mexico)

Salary: $35,000 – $40,000 MXN gross per month
Benefits: Above Mexican statutory requirements
About the Role

We are seeking an experienced Loan Processor with a strong background in U.S. mortgage operations to join our growing team.

This role plays a critical part in ensuring mortgage loans close smoothly and on time. You will work closely with U.S.-based Sales, Underwriting, Legal, Capital Markets, and Post-Closing teams.

The ideal candidate is highly organized, detail-oriented, financially analytical, and comfortable working in a fully remote environment while handling strict deadlines.
Key Responsibilities
Borrower Onboarding & Communication

- Serve as the primary point of contact for borrowers throughout the loan process.

- Request, collect, and review borrower documentation for accuracy and completeness.

- Provide timely status updates and respond to borrower inquiries.

- Maintain professional written and verbal communication via email, phone, and Microsoft Teams.

Loan File Management

- Create and manage accurate loan files from initial submission through closing.

- Review credit reports, income documentation, and asset documentation.

- Validate initial calculations (DTI, income, assets, etc.).

- Assist in sending required disclosures.

- Order updated payoffs.

- Process Employment Verifications.

- Coordinate signing appointments with borrowers and co-borrowers.

- Process FHA, VA, and Conventional loans.

- Support refinance (Re-fi) transactions.

Required Qualifications

- Minimum of 3 years of experience as a Mortgage Loan Processor within the U.S. mortgage industry.

- Strong experience with:
- FHA loans

- VA loans

- Conventional loans

- Refinance transactions

- Hands-on experience with Encompass 360.

- Advanced English proficiency (minimum C1 level).

- Strong understanding of mortgage applications and financial documentation.

- Ability to analyze complex financial data.

- Experience using Microsoft Office and Loan Application software.

- Excellent time management and multitasking skills.

- Strong attention to detail and accountability.

- Ability to work independently in a fully remote environment.

Ideal Candidate Profile

- Direct experience managing loan files (not an assistant role).

- Comfortable handling multiple loans simultaneously.

- Strong understanding of the full mortgage lifecycle.

- Used to working under strict U.S. mortgage deadlines.

- Proactive and solution-oriented mindset.

Originally posted on Himalayas