Lead Generation Caller for U.S. IT Company (MSP Experience Preferred)

Lead Generation Caller | U.S. Managed IT Services Company (MSP)

Remote, Philippines | Full-Time Independent Contractor | U.S. Pacific Time Hours

Join the Crown Computers team, where we have been helping businesses get more from their technology since 1996.

At Crown Computers, our goal is to provide our clients with Technology Peace of Mind, and we believe great service starts with a team that is supported, developed, and empowered to do great work.

People matter here.

We are intentionally building a culture centered around customer service, accountability, teamwork, integrity, ownership, responsiveness, continuous improvement, and professional growth.

Crown Computers is an established Managed Services Provider (MSP) based in San Diego, California. We help small and medium-sized businesses succeed by providing managed IT services, cybersecurity, Microsoft technologies, cloud solutions, and technical support.

We are looking for an experienced Lead Generation Caller to join our team remotely from the Philippines and help us connect with businesses that could benefit from our services.

This is a long-term opportunity for someone who enjoys speaking with people, takes pride in their work, and wants to contribute to the growth of an established U.S. company.

Job Description

As our Lead Generation Caller, you will be responsible for reaching out to prospective business clients, introducing Crown Computers, identifying potential opportunities, and scheduling qualified introductory meetings for our sales team.

You will primarily speak with business owners, office managers, and other decision-makers in the San Diego area.

We are looking for someone who understands that successful appointment setting is about building trust, asking thoughtful questions, and creating genuine interest, not simply reading a script or making as many calls as possible.

This is a newly created role with an opportunity to help shape and improve our lead generation process as Crown continues to grow.

Compensation & Benefits

Monthly Compensation

$1,500 USD per month in base contractor compensation, guaranteed and paid twice monthly by bank transfer.

Appointment Bonus

$50 USD for every qualified appointment that takes place, paid from the first one, with no monthly minimum and no cap.

Signing Bonus

$200 USD for every business that signs a managed services agreement with Crown within 90 days of a meeting you booked, paid on signature, with no cap.

What Counts as a Qualified Appointment

The meeting takes place, and the attendee is the owner, a partner, the CEO, CFO or COO, or the office or operations manager who makes IT decisions for the business. A receptionist, assistant or IT technician does not count, even if they agreed to the meeting. A rescheduled meeting that takes place counts. A meeting that never takes place does not. Our team records the outcome of each meeting in GoHighLevel, where you can see it.

What This Adds Up To

At 10 held appointments and 1 signed client in a month, total compensation is $2,200 USD. At 20 held appointments and 2 signed clients, it is $2,900 USD. The first two weeks are a ramp with lower dial targets while you learn our services, so expect the first month to be mostly base.

Paid Time Off

This engagement includes 10 days of paid time off annually, subject to the terms of the contractor agreement.

Paid Holidays

Crown provides 7 paid holidays annually, with the holiday schedule established as part of the contractor engagement.

Professional Development

We invest in our team through regular coaching, feedback, skill development, and opportunities to contribute ideas and improve our processes.

Long-Term Opportunity

We are looking to establish a lasting professional relationship with someone who values accountability, collaboration, continuous improvement, and professional growth.

Work Schedule

Monday through Friday, 8:00 AM to 5:00 PM U.S. Pacific Time

Each day includes a one-hour lunch break and two 15-minute breaks, one in the morning and one in the afternoon. That is 40 working hours per week.

Because our clients are located in California, this position requires working overnight hours in the Philippines.

Philippine Time (Manila):

- 12:00 AM to 9:00 AM during U.S. Standard Time (approximately November through early March)

- 11:00 PM to 8:00 AM during U.S. Daylight Saving Time (approximately March through early November)

Candidates must be comfortable maintaining this schedule on a long-term basis.

Responsibilities

In this role, you will:

- Make outbound calls to prospective U.S. businesses using GoHighLevel and its power dialing tools.

- Contact business owners, office managers, and other decision-makers to introduce Crown Computers and our IT services.

- Work from targeted prospect lists provided by our team.

- Follow up with businesses that may have received our introductory marketing email s.

- Ask thoughtful discovery questions to understand prospects' current IT challenges and business needs.

- Communicate the value of Crown's managed IT services and identify opportunities for introductory meetings.

- Schedule qualified appointments with our sales team and accurately document relevant information.

- Maintain organized call notes, prospect records, and follow-up activities in our CRM.

- Track and report calling activity, conversations, appointments scheduled, and appointments completed.

- Participate in regular coaching sessions and call reviews to continuously improve results.

- Collaborate with our sales and leadership teams to refine messaging, improve processes, and increase appointment quality.

Qualifications

Required Qualifications

- Proven experience making outbound B2B cold calls to U.S. businesses.

- Demonstrated experience scheduling qualified introductory sales appointments.

- Excellent spoken and written English, with clear pronunciation and the ability to communicate naturally and confidently with U.S. business owners.

- Strong listening skills and the ability to ask effective discovery questions.

- Confidence handling objections professionally and maintaining a positive, respectful attitude.

- Experience working with CRM platforms and outbound calling tools.

- Ability to track calling activity, conversations, appointments, and results.

- Strong organizational skills, attention to detail, accountability, and consistent follow-through.

- Ability to work U.S. Pacific Time business hours consistently on a long-term basis.

- A reliable computer, stable internet connection, quality headset, and backup internet or power arrangements.

Preferred Qualifications

- Previous cold-calling experience with a Managed Services Provider (MSP), IT services company, cybersecurity company, or technology business.

- Experience using GoHighLevel or similar power dialing tools.

- Previous experience working overnight shifts aligned with U.S. business hours.

- Familiarity with managed IT services, cybersecurity, or technology-related business challenges.

What Success Looks Like

The right person for this position enjoys making calls and understands that every conversation is an opportunity to build a professional relationship.

You are comfortable speaking with busy decision-makers, asking questions, listening carefully, and communicating with confidence.

You are persistent without being pushy, and you understand the importance of representing our company professionally, even when someone is not interested.

You take ownership of your results, welcome constructive feedback, and enjoy improving your skills over time.

We value quality conversations and meaningful appointments, not simply call volume.

An Opportunity to Make an Impact

This is a new position at Crown Computers, and you will have an opportunity to help us build a successful and repeatable outbound lead generation process.

We already have prospect lists, calling tools, introductory marketing campaigns, and an initial approach. We are looking for someone who can help us put these resources to work while contributing ideas and improvements based on real-world calling experience.

You will receive coaching, feedback, and opportunities to work directly with our sales and leadership teams.

We believe the best results come from clear expectations, open communication, accountability, and a willingness to learn together.

Independent Contractor Arrangement

This is a full-time, long-term remote independent contractor opportunity for an individual based in the Philippines.

The successful candidate will provide services to Crown Computers under an independent contractor agreement, with compensation paid in U.S. dollars.

We are looking to build a lasting professional relationship with someone who values consistency, accountability, open communication, and opportunities for growth.

The compensation, paid time off and paid holidays stated in this ad are the complete package. They are written into the contractor agreement exactly as shown here, so there is nothing to guess at or negotiate.

How to Apply

If this sounds like a good match for your experience, we would enjoy learning more about you.

To help us understand your background and communication style, please complete the following steps:

1. Send Your Resume

Email your resume to:

----------

2. Use This Email Subject Line

Lead Gen Caller / Your First Name / Your Best Cold Call Opening Line

We are interested in seeing an opening line you have successfully used to start a conversation with a prospective client.

3. Include a Short Voice Recording

Using Vocaroo ( ---------- ), record a brief introduction of approximately two minutes.

Please tell us about your most recent cold-calling position, your responsibilities, and one of the most successful calls you have made.

Include the recording link in your email .

4. Answer These Questions

Please include brief answers to the following questions in your email :

a. Have you made outbound B2B cold calls to businesses in the United States? Please describe your experience, including the types of businesses and decision-makers you contacted.

b. Have you previously made cold calls for an MSP or IT services company? If yes, please describe your experience.

c. In your most recent calling role, approximately how many qualified appointments did you schedule per week and per month?

d. Which CRM or dialing tools have you used, and which do you prefer? Why?

e. Are you available to work Monday through Friday, 8:00 AM to 5:00 PM Pacific Time, on a long-term basis?

Please include all four application components so our hiring team can fully review your qualifications.

Apply Now

If you have a passion for connecting with people, a strong track record in outbound calling, and a desire to grow with a company that values its team members, we invite you to apply.

We look forward to learning more about you.

Crown Computers

San Diego, California, USA

---------- ( ---------- )

*Technology Peace of Mind*

Job Information

- Job Category: Sales / Lead Generation / B2B Appointment Setting

- Location: Remote, Philippines

- Engagement Type: Independent Contractor

- Schedule: Full-Time, 40 working hours per week

- Working Hours: Monday through Friday, 8:00 AM to 5:00 PM Pacific Time

- Breaks: One-hour lunch plus two 15-minute breaks each day

- Base Compensation: $1,500 USD/month

- Performance Incentives: $50 USD per qualified appointment that takes place, $200 USD per signed client

- Typical Total Compensation: Approximately $2,200 USD/month at 10 held appointments and 1 signed client, approximately $2,900 USD/month in strong months

- Paid Leave: 10 paid days off plus 7 paid holidays annually

- Required Experience: U.S. B2B outbound cold calling and appointment setting

- Preferred Experience: MSP or IT services cold calling

- Engagement Duration: Long-term

Crown Computers is committed to a respectful and professional workplace where everyone who contributes to our success has opportunities to learn, contribute, and grow.