Key Account Manager - Pediatric Endocrinology

Purpose and Scope

The Key Account Manager specializes in health system selling and requires a unique skill set to navigate the complex landscape of large healthcare organizations as a member of the sales team. Their role involves building relationships with multiple decision-makers, understanding the broader healthcare ecosystem and aligning the company’s products with the system’s strategic goals while driving sales in each targeted account. The KAM will have extensive relationships within the targeted accounts, have first-hand, in depth understanding of navigating health systems and proven success in driving sales in all segments of business within the accounts.

The KAM will play a critical role in driving sales within the company, focusing on hospitals and healthcare systems. The KAM is responsible for developing and maintaining strong relationships within assigned accounts in a specific geographic territory, including but not limited to community-based clinics, IDNs and hospital systems. The KAM will leverage their in-depth knowledge of hospital operations and purchasing processes to drive sales in complex health systems and IDNs.

The KAM will build relationships, understand organizational structures, and tailor sales messaging to the unique needs of their accounts. The KAM will be responsible for a list of accounts and target healthcare providers, pharmacy stakeholders and other office personnel that are involved in the clinical decisions, P&T process, ordering and procurement of Rx and Mx products. The KAM will effectively and efficiently navigate the various places of service within health systems including on and off-site clinics, infusion centers, in-patient pharmacies, owned specialty pharmacies etc. Target list can include community-based clinics depending on business needs.
Essential Duties & Responsibilities
Account Integration

- Collaborate with healthcare providers and health systems to facilitate the integration and adoption of Tolmar ’s products and solutions

- Support the development and implementation of strategies to optimize product placement and utilization within health systems

Stakeholder engagement

- Build and maintain strong relationships with key stakeholders, including healthcare professionals, administrators and decision makers within health systems

- Act as a liaison between the company and health systems to address needs, gather feedback and ensure effective communication to ensure achievement of sales goals

Product Promotion:

- Present and promote the company’s products to appropriate stakeholders including Licensed HCPs, medical assistants, pharmacy personnel etc. to increase sales in each account.

- Provide on label, detailed information about product benefits, features and indications

- Conduct product demonstrations/ mixing and administration with all relevant stakeholders

Collaboration with Internal Teams
- Work closely with marketing, sales, corporate accounts and medical affairs teams etc to ensure account needs are met

Core Values

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Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.​

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Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.​

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Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.

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Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste,