iTrent Specialist Administrator

Overview
iTrent Specialist System Administrator
Fixed Term Contract - 27 Months (2 Years 3 months)

Location: Remote (applicants must be able to travel where required to one of our regional bases of Brighton, London, Manchester and Leeds - Hybrid working also available from these bases if preferred).

Help Shape the Future of People Systems at Change Grow Live

At Change Grow Live , we're committed to creating a workplace where people can thrive, develop and deliver their very best work. As our organisation continues to grow and evolve, so do the systems that support our colleagues, managers and volunteers.

We're looking for an experienced and passionate iTrent Specialist System Administrator to join our HR Systems & Insights Team on a 27-month fixed-term contract . This is an exciting opportunity to take ownership of one of our most important business systems and play a key role in maximising its value across the organisation.

If you're someone who enjoys unlocking the full potential of technology, turning business needs into practical solutions, and driving continuous improvement, we'd love to hear from you.
About the Team

The HR Systems & Insights Team is at the centre of Change Grow Live 's people technology, data and reporting services. We partner closely with colleagues across the organisation to ensure our systems support exceptional colleague experiences and effective business processes.

Working collaboratively with People Services, Digital and Finance teams, including Payroll , we deliver system support, data quality, reporting, governance and continuous improvement initiatives that help the organisation make informed decisions and operate efficiently.

Our team combines technical expertise, customer focus and innovation to ensure our people systems continue to evolve alongside the needs of the organisation.
About the Role

Over the last 18 months, Change Grow Live has successfully implemented MHR iTrent , delivering significant improvements to our payroll processes and providing a strong foundation for the future.

Now we're ready for the next stage of our journey.

As our iTrent Specialist System Administrator , you'll support the optimisation and development of iTrent, helping us unlock the wider benefits of the platform across Human Resources and People Services. You'll work with stakeholders across the business to identify opportunities for improvement, streamline processes, enhance user experiences and ensure we're making the most of the system's capabilities.

This is a highly visible role that offers the opportunity to influence how people technology supports colleagues across Change Grow Live .
Responsibilities
What You'll Be Doing
- Acting as the subject matter expert for the iTrent platform

- Leading the ongoing optimisation, configuration and enhancement of iTrent functionality

- Identifying opportunities to improve HR processes through system development and automation

- Working closely with People Services, Digital, Finance and Payroll colleagues to deliver business improvements

- Managing system administration, security roles, workflows and organisational structures

- Supporting system upgrades, testing activities and new module implementations

- Investigating and resolving complex system issues

- Ensuring data integrity, governance and compliance across the platform

- Developing user guidance, training materials and support resources

- Building strong relationships with key stakeholders to understand current and future requirements

- Supporting the delivery of the HR Systems and Insights roadmap

What We're Looking For

We're looking for someone who combines strong technical expertise with a passion for improving user experiences and business outcomes.
You will ideally have:
- Significant experience administering and configuring MHR iTrent

- Strong understanding of HR and Payroll processes

- Experience delivering system improvements, op