IT Vendor Management Analyst III

Department Name: IT Delivery Office Work Shift: Day Job Category: Information Technology Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care. Banner is currently seeking an IT Vendor Manager III position to join the high performing IT Vendor Management team, that is responsible for supporting contracts related to IT purchases on behalf of all Banner facilities and corporate departments. In this position you will work on agreements and negotiate with vendors on new purchases, renewals, potential vendor issues, invoice disputes, etc. This role requires flexibility as you may have a plan of what your day should look like that could change at any time. In this role you will partner/work closely with vendors, legal department, IT finance, IT intake and demand team, compliance department, business owners, It solution owners, IT Sr. Leaders, etc. This is a remote position. In this role you would work Monday through Friday normal business hours and can be a remote position if you live in the following states only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV & WY. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health . Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position has ownership of managing complex IT vendor relationships, negotiating high-value contracts, and driving operational efficiencies. The role requires advanced analytical, strategic, and communication skills to deliver measurable outcomes aligned with organizational goals. CORE FUNCTIONS 1. Lead the design and execution of IT vendor management strategies to maximize return on investment (ROI) and operational efficiency. 2. Manage IT Vendor management process enhancement and redesign efforts to streamline delivery. Review, analyze and make recommendations regarding the effectiveness and efficiency of existing systems and processes. 3. Manage IT vendor relationships. Oversee IT vendor performance evaluations and provide actionable recommendations to leadership. 4. Work independently and with a team with minimal oversight to negotiate high-value IT contracts and ensure favorable outcomes for the organization. 5. Develop comprehensive metrics, KPI's and reporting mechanisms for executive-level presentations and decision making. 6. Assist, develop, implement and serve as a subject matter expert on IT vendor management policies and best practices. 7. Collaborate with finance and legal teams to manage budgets, total cost of ownership, and compliance risks. 8. Mentor junior team members, providing guidance and training on IT vendor management practices. Provide training and coach customers on the management of IT vendor relationships and contracts. 9. Partner with internal stakeholders to align IT vendor performance with organizational objectives. Communicate effectively with leaders at all levels of the organization. MINIMUM QUALIFICATIONS Must possess extensive experience in contract negotiation, vendor performance evaluat