IT & Business Systems Administrator

IT & Business Systems Administrator
Location: Fully remote opportunity for the right candidate (must reside in the U.S.). Otherwise, hybrid office locations include: Hebron, KY / Cincinnati, OH; Nashville, TN; Denver, CO; Indianapolis, IN.
Salary Range: $65,000–$80,000, depending on experience. Bonus Opportunities.

Company Overview
Would you enjoy using technology to help people work more effectively and support the systems behind complex, high-impact projects?

Connico is a national construction consultancy known for its experienced team and commitment to exceptional client service. With deep experience in aviation and complex infrastructure, we are continuing to expand our work across energy, federal, and defense markets.

Behind that work is a growing need for reliable technology, secure systems, efficient workflows, and responsive internal support. Our IT and business systems functions play an important role in keeping our teams connected, productive, and equipped to serve our clients.

Our work is technical, but how we do the work matters just as much as the quality of what we deliver. Our core values of Respect, Integrity, Innovation, Resiliency, Inclusivity, and Thoughtfulness guide how we work with our clients and with one another.

About the Role
Connico is seeking an IT & Business Systems Administrator to serve as a key internal resource for employee technology support, business systems, and cybersecurity compliance.

This is a hands-on role for someone who enjoys solving everyday technology problems while also working with the systems and processes that support Connico ’s project teams. You’ll manage routine employee technology and device needs, administer SharePoint and other business systems, coordinate with external technology partners, and help carry out Connico ’s CMMC cybersecurity requirements.

You do not need to arrive as an expert in every system or compliance framework we use. We’re looking for someone with a strong IT foundation, sound troubleshooting judgment, and the ability to learn new systems and take on greater technical depth as they become familiar with Connico ’s operations.

What You’ll Do

End-User Support, Devices & Technology Coordination

- Serve as Connico ’s primary internal resource for Tier 1 technology support, resolving routine issues involving connectivity, account access, Microsoft 365, software, printing, peripherals, and other everyday technology needs.

- Manage employee technology onboarding and offboarding, including device setup and recovery, software installation, accounts, permissions, security groups, and multi-factor authentication.

- Maintain company devices and coordinate updates, endpoint security, backups, repairs, upgrades, replacements, refresh cycles, and secure disposal.

- Maintain device, software-license, warranty, and assignment records and support renewals and inventory management.

- Coordinate with Connico ’s external IT consultant and technology vendors when additional expertise is needed and track issues through resolution.

Systems, Workflow & Reporting
- Administer SharePoint, including user access, permissions, document libraries, site structure, document organization, synchronization, and routine maintenance.

- Support Connico ’s business systems, including Monday.com and Deltek Ajera, with user access, project setup, boards, forms, workflows, and system configuration.

- Build greater proficiency with system automations and integrations and help improve internal project-management workflows.

- Support reporting needs and develop or maintain SQL-based reports and dashboards as proficiency with Connico ’s systems grows.

- Partner with Connico ’s Digital Transformation team and other stakeholders to identify system and process improvements.

Cybersecurity & CMMC
- Carry out Connico ’s established CMMC and cybersecurity requirements, with support from leadership and external cybersecurity consultants as needed.

- Support and monito