IT Administrator

About AgelessRx

AgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone can enjoy more of what they love in a world where people are empowered to live as long as they want. We believe aging should no longer be treated as a dreadful inevitability, but instead, as a puzzle that can be solved, a fight that can be fought – just as a disease with a cure. Through our free-to-use platform, we offer trusted, data-driven longevity solutions and scientifically backed prescription therapies to help safely lower the risk of age-related diseases.

About the role

AgelessRx is seeking a hands-on, highly organized IT Administrator to own the day-to-day operation of our internal technology environment. As a fully remote telehealth company, our employees rely heavily on company devices, cloud-based applications, identity and access systems, and secure technology infrastructure to do their work effectively.

This role will serve as the primary owner of employee-facing IT operations across AgelessRx , including company devices, SaaS applications, account provisioning, onboarding and offboarding, technical support, and IT asset management. This person will be responsible not only for resolving issues as they arise, but also for building scalable, well-documented systems and processes that make our technology environment easier to manage as the company grows.

The IT Administrator will work closely with our Senior Security Engineer to ensure that IT systems and processes support AgelessRx 's security, privacy, and compliance requirements. While the Senior Security Engineer owns the broader security program and technical security strategy, the IT Administrator will be responsible for implementing and maintaining many of the day-to-day administrative controls that keep our workforce and systems operating securely.

This is an ideal role for someone who enjoys being both a builder and an operator: someone willing to troubleshoot an employee's device one moment and then improve an organization-wide device management, access, or SaaS administration process the next.

What you'll do

IT Systems & SaaS Administration

- Own administration of AgelessRx 's company-wide technology platforms, including Google Workspace, Anthropic, and other SaaS applications.

- Manage user accounts, groups, permissions, licenses, application configurations, and administrative settings across company systems.

- Maintain an accurate inventory of company applications, administrators, licenses, users, and system owners.

- Partner with business teams to evaluate, configure, implement, and support new software and technology solutions.

- Monitor SaaS utilization and licensing and identify opportunities to consolidate, remove, or optimize applications.

- Maintain clear documentation for IT systems, configurations, administrative processes, and recurring procedures.

Identity, Access & Employee Lifecycle

- Own IT provisioning and deprovisioning for employee and contractor onboarding, offboarding, and role changes.

- Ensure employees have appropriate system and application access based on their roles and responsibilities.

- Execute access changes and administrative controls in partnership with the Senior Security Engineer and company leadership.

- Maintain accurate records of system access, administrative privileges, and company-issued technology.

- Support recurring access reviews and promptly remediate identified access issues.

- Develop scalable onboarding and offboarding processes that provide employees with the technology and access they need while protecting company systems and data.

Device & Endpoint Management

- Own the lifecycle of company-issued laptops and other technology, including purchasing, imaging, configuration, deployment, inventory, support, recovery, and replacement.

- Implement and administer AgelessRx