Invoicing Specialist

About Omnidian

Omnidian , Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA

The Job
As an Invoicing Specialist on our Field Service team, you’ll be responsible for managing the end-to-end invoicing process for completed field service work. Reporting to the Senior Manager, Partner Account Management, you’ll collaborate closely with our Field Service Providers, Partner Management, and Accounts Payable teams. Your work ensures that partner invoices are reviewed, processed, and paid efficiently and accurately in alignment with our contract terms.
What You'll Do

At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

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FSP Communication & Compliance: Proactively communicate with Field Service Partners (FSPs) to secure missing deliverables (e.g., replaced equipment serial numbers, undocumented RMAs, and incomplete site reports) required to process invoices.

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Scope Auditing & Troubleshooting: Leverage solar industry expertise to audit client-initiated invoicing concerns and determine if the Scope of Work is accurate. Troubleshoot case histories to identify if an issue should actually be billed internally due to an internal mistake in validating the work performed.

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Invoice Processing: Enter completed service pricing derived from FSP invoices, ensuring strict alignment with previously agreed-upon pricing tiers, rates, and the designated billable party.

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Exception Handling: Review Work Order (WO) histories and process Retroactive Non-covered Service Requests (NCSRs) alongside client responses to determine the next steps, submitting approved Retro NCSRs for final invoicing.

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Cross-Functional Collaboration: Partner with the internal accounting department to manage invoice approvals and guarantee all work orders are closed out within 30 days of the FSP's initial submission.

Experience You'll Need

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Industry Expertise: Proven experience in the residential solar industry with a deep understanding of solar scopes of work, troubleshooting, and equipment.

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Platform Proficiency: Hands-on experience utilizing SolarEdge and Enphase platforms, as well as proficiency navigating Salesforce to review case WO histories.

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Vendor & Invoice Management: Demonstrated background in FSP management, processing complex invoices, and maintaining firm but professional partner communications.

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Analytical Skills: Strong investigative capabilities with the ability to cross-reference contracts, validate performed work, catch discrepancies, and accurately determine financial liability.

Experience That's a Plus

- Experience in a high-volume operations or field service environment

- Previous work with NetSuite, Salesforce, or similar platforms

- Knowledge of solar or clean energy service industries

- Experience working with third-party vendors or contractors

Work-life and Culture

- Most of our roles offer the opportunity to work remotely

- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square

- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year

- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture

- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian , Black Lights Matter and Neurospicy R Us

- We are a passionate, mission driven team that believes in collaboration, mutual respe