Interior Design Project Manager (Remote-Central US)

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!
Job Purpose

Start your day with the philosophy and confidence that you can make a difference! Work with hotel members who are business owners and key associates at hotels across the US and Canada to guide and support them throughout their design property improvement plans. Through a holistic understanding of their hotel, its locale, guest demographics and market sector, you will promote and implement creative solutions where everyone wins while applying your design sensibilities and knowledge of the hospitality design industry. As part of the the company's Supply & Design team, you will work with highly qualified, knowledgeable colleagues and management where support, collaboration and the spirit of teamwork abound. The company sincerely believes, encourages and nurtures for the success of its members and employees which makes it easy to start your day with optimism and a smile to be your very best throughout the day!

Successful candidates will have professional knowledge of Design and/or Architectural needs and timelines for projects, as well as an understanding of pricing and lead times. You must be able to effectively relate new concepts and approaches, and you will interact with Members to tactfully and efficiently resolve member concerns.
Key Responsibilities

- As part of the Brand Management Member Services department, the role of Project Manager, Design is integral (or instrumental) for the success of the Design Excellence process.

- Create, manage, and maintain property improvement plan reports by applying design sensibility, company and industry standards, and technical expertise to guide and support our Members to success throughout their design projects.

- Effectively manage relationships and engage in collaborative problem-solving to support Members as they navigate the design process through successful completion of their property improvement plan projects. Communicate and track key information regarding projects progress and milestones.

- Communicate and coordinate with internal teams and departments to identify appropriate, compliant solutions that achieve desired outcomes.

- Serve as a key organizational resource by maintaining an up-to-date knowledge base with design standards and construction documents.

- Accountable, results-driven team player that enjoys creative problem-solving through a positive, win-win mindset that focuses on solutions and outcomes that benefit all.

- Proactively and effectively set and meet goals and objectives that align and support organization objectives.

- Exemplify the spirit of caring by having Member-focused pride and a passion for service.

- Build rapport with Members while empowering and encouraging desired outcomes.

Preferred Experience and Education

- Minimum 5 years related, professional level experience managing projects in Design, Architecture or Project Management with experience in the hospitality industry strongly preferred.

- Bachelor’s Degree in Design or Architecture, or Hospitality Management with experience with Design and Architectural related projects, or an equivalent