Intake & Referrals Specialist

Position: Intake & Referrals Specialist

Working Hours: US Hours (9am-5pm EST)

Employment Type: Full-Time, Remote Work

We are seeking a highly motivated ABA Intake & Referrals Specialist who is both sales-oriented and detail-oriented . This role is responsible for managing and converting incoming leads generated through advertisements, website inquiries, and referrals while ensuring accurate client information is collected and documented.
Key Responsibilities:

- Follow up promptly with a high volume of incoming leads from marketing campaigns, referrals, and website inquiries.

- Build rapport with prospective clients and guide them through the intake process.

- Collect and document client information clearly and accurately.

- Maintain consistent communication through calls, texts, and emails.

- Track lead activity and update records within CentralReach and CRM systems.

- Work closely with internal teams to ensure a smooth onboarding experience for new clients.

Requirements

- Previous intake, admissions, referrals, or sales experience preferred.

- Strong sales and relationship-building skills with the ability to confidently engage prospective clients.

- Excellent communication skills with a cheerful, professional, and empathetic approach.

- Highly organized with strong attention to detail and accurate data entry skills.

- Experience using CentralReach preferred.

- Basic CRM knowledge.

- Comfortable communicating via phone, text, and email.

Benefits

- Comfortable working U.S. hours

- Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Originally posted on Himalayas