Insurance Verification Specialist

Job Title: Insurance Verification Specialist
Position Type: Full-Time

Working Hours: 9:00 AM - 6:)0 PM Pacific Daylight Time, Monday - Friday
Salary rate: $5 first 3 months, $6 after
Job Responsibilities:

- Perform accurate and timely insurance eligibility and benefits verification.

- Verify patient coverage, plan details, effective dates, copays, deductibles, coinsurance, and other relevant benefits.

- Review insurance information through payer portals, phone systems, and other verification channels.

- Handle real-time verification requests during practice hours and respond promptly to time-sensitive inquiries.

- Identify discrepancies, inactive coverage, or missing insurance information and communicate findings to the appropriate team.

- Document verification results accurately and maintain organized patient and insurance records.

- Communicate professionally with insurance representatives, healthcare staff, and other relevant parties.

- Follow established workflows, payer requirements, and internal procedures to ensure accuracy and compliance.

- Maintain confidentiality and handle patient information in accordance with applicable privacy requirements.

Requirements

- Has 1 year of prior experience in insurance verification or insurance eligibility and benefits verification.

- Hands-on experience with Veradigm is highly preferred.

- Experience working with insurance payer portals and/or insurance companies.

- Strong attention to detail and accuracy.

- Excellent verbal and written communication skills.

- Ability to navigate multiple systems and maintain organized documentation.

- Experience in medical billing, patient access, revenue cycle management, or healthcare administration is an advantage.

Basic Requirements

- Must speak and write English clearly and professionally.

- Must have relevant work experience.

- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).

- Must be available to attend video meetings with camera on when required.

Technical Requirements

- Computer: Reliable laptop or desktop computer.

- Internet: Stable high-speed internet connection (minimum 25 Mbps).

- Audio: Noise-canceling headset.

- Video: Working webcam for virtual meetings.

- Workspace: Quiet and professional work environment.

Benefits

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Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.

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Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

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HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

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Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

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Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

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Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

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Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

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Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

Originally posted on Himalayas