Implementation Lead
Taking network infrastructure from plan to performance nationwide.
Implementation Lead
Remote in US (based near one of these airport hubs- Atlanta, Houston, Dallas, Washington D.C, Charlotte or Chicago). Will require extensive travel
About the role
Are you an experienced implementation professional who thrives in fast-paced environments and enjoys leading complex network infrastructure deployments from start to finish? The Implementation Lead plays a critical role in coordinating onsite installation activities, ensuring quality standards are met, and serving as the primary field representative throughout project execution.
You'll lead installation teams, manage onsite logistics, oversee testing and troubleshooting efforts, and ensure deployments are completed accurately, safely, and efficiently. Your work will directly impact project success, customer satisfaction, and the performance of mission-critical network infrastructure
What you’ll be doing
As a member of the Deployment & Implementation team, you'll be responsible for coordinating field installations, ensuring infrastructure quality, and supporting successful project delivery across customer environments. Your responsibilities will include:
Installation Leadership & Project Coordination
- Coordinate onsite implementation activities to ensure installations align with approved designs and project requirements.
- Lead installation crews and serve as the primary onsite representative for Boldyn throughout project execution.
- Coordinate activities between escorts, Field Service Representatives, contractors, vendors, and internal implementation teams.
- Track installation progress and provide regular status updates to project managers and stakeholders.
- Manage onsite inventory, equipment logistics, and installation resources to support project timelines.
- Ensure all equipment is properly scanned, tracked, and installed in the correct locations.
Network Installation, Testing & Troubleshooting
- Oversee installation of fiber, copper, and networking infrastructure.
- Perform testing and validation of network infrastructure to ensure quality and performance standards are achieved.
- Conduct signal strength and speed coverage verification to confirm alignment with deployment plans.
- Troubleshoot network issues in partnership with Engineering, NOC, Circuit, and Vendor teams.
- Repair and resolve fiber and copper connectivity issues identified during testing and commissioning activities.
- Support the successful activation and optimization of deployed network solutions.
Quality Assurance & Documentation
- Conduct quality control inspections of installed equipment and infrastructure.
- Verify installations meet project specifications, company standards, and customer requirements.
- Complete closeout documentation, including network records and wireless design as-builts.
- Maintain accurate daily records, installation reports, and project documentation.
- Capture and organize closeout photographs of installed equipment and completed work.
- Support inventory reconciliation, return shipments, and project closeout activities. [
Collaboration & Customer Engagement
- Serve as the primary onsite point of contact for customers, partners, and internal stakeholders.
- Communicate effectively with project teams, field personnel, and customers throughout deployment activities.
- Foster a collaborative work environment focused on safety, quality, and operational excellence.
- Support incident resolution, work order completion, and escalated field-related issues.
- Contribute to a culture of teamwork, accountability, and continuous improvement.
What you’ll bring
Think you could make a difference here? We're looking for someone who brings strong technical installation expertise, leadership capabilities, and a commitment to delivering high-quality infrastructure solutions. You will also bring some of the following:
- Minimum of 3+ years of experience in