Healthcare Intake Specialist

Job Title: Healthcare Intake Specialist

Company: ReWorks Solutions

Location: Remote (South Africa – US Hours - 9am-5pm EST)

Type: Full-Time
Responsibilities:

- Serve as the initial point of contact for healthcare clients seeking ABA therapy services.

- Collect, review, and verify client demographic, insurance, and medical information.

- Explain intake procedures, program details, and service eligibility to clients and families.

- Coordinate scheduling of clinical assessments and intake appointments.

- Maintain accurate and timely records within electronic health record (EHR) and intake management systems.

- Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding.

- Follow up with clients to obtain outstanding documentation and resolve intake-related issues.

Requirements

- Previous experience in healthcare intake, patient services, or related customer service role preferred.

- Strong communication skills with ability to explain complex information clearly and empathetically.

- Excellent organizational skills and attention to detail.

- Proficiency with digital tools such as Google Workspace, CRM, or EHR software.

- Ability to work independently and manage multiple priorities in a remote work environment.

- Familiarity with ABA therapy services or behavioral health industry is a plus.

- Reliable internet connection and availability during US business hours.

Benefits

- Comfortable working U.S. hours

- Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Originally posted on Himalayas