GTM Engineer

Case IQ is a leading B2B SaaS company in the governance, risk, and compliance (GRC) space, helping organizations build safer, more accountable workplaces. We offer a comprehensive suite of solutions that enable organizations to move from reactive approaches to proactive risk management. Our software helps teams across compliance, HR, legal, and investigations report, manage, investigate, and prevent workplace risk - including ethics violations, fraud, harassment, discrimination, security incidents, and third-party issues - so they can better protect their people, culture, and business.

Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk.
Role Summary

As a GTM Engineer, you will serve as a technical force multiplier across the business, building the AI agents, automations, and applications that scale how every team operates — from Sales, Marketing, Customer Success, Implementation, and Support to Product, IT, Engineering, Finance, and HR — while sitting within the centralized Business Operations function. This role is responsible for engineering solutions that operationalize data, tooling, and workflows across the organization, replacing manual processes with reliable systems, driving visibility into performance, enabling leadership decision-making, and advancing automation and innovation across the business. You’ll be expected to bring hands-on engineering skill, innovative problem-solving, and a results-oriented approach to support the business in achieving its goals.

You will own key cross-functional tools, integrations, and automations, partner closely with technical and business teams to connect and activate data across platforms, and deliver high-impact applications, reporting, and insights that inform roadmap planning, investment decisions, performance management, and operational excellence.

In this role (remote-first: Canada), you’ll report to our VP, Business Operations & Strategy and work closely with teams across the organization. Expect a fast-paced, autonomous environment where you’ll wear multiple hats, be accountable and recognized for being creative and results-oriented. You will have the opportunity to make a significant impact.
AI-Forward Ways of Working

At Case IQ , AI is part of how we work. We value people who are curious, adaptable, and open to using AI responsibly to improve efficiency, quality, and decision-making. Across all roles, we look for strong human judgment, problem-solving, collaboration, and the ability to thoughtfully apply AI tools while reviewing outputs for accuracy, context, and business impact.
What You’ll Do

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AI Agents & Applications: Architect, build, and deploy AI-powered agents, workflows, and applications that scale the productivity of teams across the organization — Sales, Marketing, Customer Success, Implementation, Support, Product, IT, Engineering, Finance, and HR. Pair AI-accelerated development with sound software engineering, and for larger applications, act as the Technical Product Manager — partnering with our Engineering team to define requirements, scope solutions, and ensure our software development lifecycle (SDLC) is followed.

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Automation Engineering: Design, build, and maintain production-grade automations and integrations across the business — leveraging the existing tech stack, internal automation platforms, APIs, webhooks, and custom scripting — to replace manual processes with reliable, scalable systems.

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Systems Integration & Data Pipelines: Connect and orchestrate data across the platforms each function relies on — spanning the go-to-market, product, finance, and people systems — and into a central data warehouse, building robust ETL and API pipelines that keep systems in sync and data trustworthy.

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Reporting, Dashboards & Insights: Transform integrated and orchestrated data into standardi