French-Speaking Customer Success Specialist

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!

Please note that although this is a remote position, the work must be performed within Hungary!
What You’ll Do
- Build strong customer relationships and drive success

- Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

- Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.

- Conduct proactive outreach campaigns.

Requirements

What You Bring

· Strong communication skills in English (B2) and French (C1)

- Experience in Customer Success, Account Management, or BPO

- Customer-focused mindset with excellent communication skills

- Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)

Benefits

At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

- Paid training

- Competitive salary

- Cafeteria benefits

- Medicover

Please note that although this is a remote position, the work must be performed within Hungary!

Originally posted on Himalayas