Foreclosure Supervisor

Overview

Are you ready to take your career to the next level? LoanCare , one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Foreclosure Supervisor. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities

- Supervise, coach, counsel and develop subordinate staff

- Supervise/direct the implementation and development of Foreclosure Department activities to ensure compliance with internal policies/procedures, investor guidelines, and state/federal laws and regulations

- Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to provide foreclosure issue resolutions and minimize risks/mitigate loss outside of their delegated authority

- Oversee the execution of various financial foreclosure documents required during the foreclosure process per federal/state agencies and investor/insurer guidelines

- Provide quality control reviews; execute attorney-provided foreclosure documents to process foreclosure actions

- Monitor and approve calculated bidding instructions for nationwide foreclosure sales; review for accuracy per federal/state agencies and investor/insurer guidelines

- Monitor and approve HAMP certification notifications prior to foreclosure sale

- Apply established techniques, procedures, or specific standards to work performed under general supervision; ensure sound judgment and accuracy per company and federal compliance standards

- Execute policies at the direction of the Foreclosure or Default Manager and make recommendations for necessary changes

- Assist the Default Manager with special projects, including monitoring team performance, preparing senior management review reports, and quality control audits

- Communicate with attorneys/trustees and monitor/manage progress to ensure foreclosure timeliness are maintained in accordance with federal/state agencies and investor/insurer guidelines

- Prepare monthly MBR and management reports reflecting foreclosure pipeline and organizational risk item status

- Respond to monthly QC audits for quality control/compliance

- Provide monthly departmental performance objectives summary to manager

- Serve as main point of contact for default vendor related questions and concerns

- Research, resolve, and track vendor problems and inquiries to ensure resolution

- Ensure daily updates are provided to internal business units or external partners through final problem resolution or completion of client deliverables

- Prepare data and reports for trending and tracking as needed

- Interact and communicate with vendors and internal business units to ensure concerns and inquiries are promptly addressed; ensure awareness of law/regulatory changes addressed by vendor

- Attend and collaborate in default-related conference calls and meetings

- Perform verbal and on-site audits

- Coordinate and conduct regular conference calls with vendors on default-related issues; provide status of resolutions, etc.

- Manage technological changes and updates in LoanSphere

- Maintains a thorough knowledge of the LoanSphere, MSP, and New Invoice systems and other default software

- Identify opportunities to increase revenue and reduce expenses

- Maintain/monitor vendor scorecards in the LoanSphere and LoanCare systems while performing compliance reviews of vendors’ workflow materials to ensure accuracy

- Request, create/prepare, update/revise, review, test, finalize/approve, and maintain the department’s policies and procedures; conduct training

- All other duties as assigned

Qualifications

- High School Diploma or equivalent required

- Bachelor’s degree o