Financial Cash Control Team Lead - Remote CA (West Sacramento, CA, US, 95605-163

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Gainwell Technologies is seeking an experienced Financial Cash Control Team Lead to support financial operations for California’s Medi-Cal program.

In this role, you will serve as a lead resource for Accounts Receivable (AR) operations, helping ensure the accuracy, integrity, and timely processing of financial transactions impacting Medi-Cal providers and Department of Health Care Services (DHCS) programs.

You will coordinate complex financial processes, research and resolve escalated issues, perform quality reviews, provide procedural guidance and training, and work closely with DHCS, the State Controller’s Office (SCO), Gainwell leadership, vendors, and other stakeholders.

Your role in our mission

- Coordinate and support weekly Accounts Receivable operations, including preparation of the checkwrite for submission to DHCS and the State Controller’s Office, helping ensure accurate and timely payment processing.

- Research, analyze, and resolve complex accounts receivable and financial issues, including escalated inquiries involving Gainwell, DHCS, providers, or other stakeholders.

- Review and validate accounts receivable transactions and AR Master File activity, performing quality control to help ensure accuracy, balancing, and successful completion of system-generated processes.

- Process and support high-volume accounts receivable transactions for Medi-Cal programs, generate management and payment reports, and coordinate quality assurance review activities.

- Serve as a lead resource by providing procedural guidance, supporting onboarding and training, answering process-related questions, and assisting with complex financial transactions and issues.

- Partner with DHCS, Gainwell teams, vendors, and other stakeholders through meetings, formal directives, procedural updates, system changes, testing, and operational initiatives.

What we're looking for

- Experience in accounts receivable, financial operations, payment processing, cash control, healthcare financial operations, or a related financial function.

- Experience researching, analyzing, and resolving complex accounts receivable, payment, or financial transaction issues.

- Experience working in a high-volume financial or transaction-processing environment with established accuracy, quality, and deadline requirements.

- Experience providing day-to-day guidance, training, workflow support, or subject matter expertise to other employees.

- Strong analytical, critical-thinking, problem-solving, organizational, and communication skills with excellent attention to detail.

- Strong data entry and 10-key skills and experience using financial, business processing, or related information systems.

What you should expect in this role

- This is a remote position for candidates who reside in California.

- You will support financial operations for California’s Medi-Cal program and work with financial transactions impacting healthcare providers and DHCS programs.

- You will work in a high-volume, deadline-driven environment requiring a high degree of accuracy, quality, and attention to detail.

- This is a hands-on lead role that requires processing financial transactions while also providing guidance and support to other team members.

- You will regularly communicate with internal teams, DHCS, vendors, and other stakeholders to research issues and support operational requirements.

- You will manage multiple priorities and deadlines while maintaining compliance with Medi-Cal, financial, security, and organizational requirements.

This posting is being used to build a pipeline of qualif