Expert Solution Consultant

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

Ensono’s Expert Solution Consultants are seasoned technologists focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and objectives. Through collaboration with internal technologists, Solution Consultants create solutions that drive value for our clients. They also provide client and industry feedback to Ensono’s internal teams, which allows Ensono to adjust our product and technology roadmaps. And finally, they are the lead Architects delivering complex projects and programs for our clients.

The Solution Consultant team works alongside and supports Sales, Consulting and Client Success organizations to service our clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives. To that end, Solution Consultants must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, a Solution Consultant must work with and at times lead multi-disciplinary teams. Ultimately, he/she remains the owner of the overall technical solution.

- Support strategic programs as the Lead Solution Architect for all initiatives

- Collaborate with counterparts in the Sales, Consulting and Solution organizations to create Pursuit, Solution, Sales and Solution strategies for Enterprise clients

- Conduct discovery, assessment and solution development workshops (often in collaboration with resources from consulting, operations and product teams) to craft winning solutions

- Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts

- Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience

- Gain executives buy in for complex solutions by engaging in executive and Expert-level technology discussions

- Work with finance and pricing teams to create simple pricing to complex multi-year financial models

- Gain clients’ confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how and past experiences

- Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap

- Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings

- Push for higher value/value added services and solutions to the customer in line with Ensono’s offerings

- Partner with the PMO and Solution organizations and lead complex projects from an Architecture perspective

- Help create Solution/migration plans, from high level program frameworks to detailed project plans and cut-over runbooks.

- Assist the team as the architecture lead through key migration milestones such as testing, cut-over, post cut-over trouble-shooting and operational hand-off.

Our focus on customer service and our experience in managing busi