Executive Operations Assistant - MLT

Hiring: Full-Time Executive Operations Assistant - Remote - $9,600 - $14,400/yr

🚀 About the Client 🚀

🏗️ 20+ Years in Business our client is a family-owned concrete contractor serving Central Ohio and the surrounding areas.

🧱 Full Residential Concrete Range from driveways, walkways, and sidewalks to patios, slabs, and footers—plus stamped and decorative finishes (stone, brick, and wood-look designs).

🤝 Built on Trust, Not Just Price they stand out from unreliable contractors by delivering on schedule, communicating clearly, and giving customers upfront pricing from start to finish.

👨‍👩‍👧 A True Family Business every project is treated like it's for their own family—with care, integrity, and attention to detail baked into the process.

📈 Scaling With Purpose as the business grows, they're building out the systems and team to match—starting with the right operations partner.

🌟 About WeAssist 💡

🌍 Led by a Founder Who Cares – Reef Colman built WeAssist to empower individuals and create meaningful opportunities that support families.

⚡ Fast & Purposeful Recruiting – We move quickly but prioritize long-term fit, stability, and growth over just filling roles.

🌎 Connecting Global Talent – With 100+ outsourced professionals and growing, we link top talent worldwide with thriving US businesses.

❤️ Giving Back Matters – From building schools to feeding the homeless, we believe true success means making a difference.

🤝 An Inclusive & Thriving Culture – Your skills and unique gifts matter. We create an environment where outsourced professionals don't just work—they grow.

⚒️ Key Responsibilities of the Executive Operations Assistant 📝

📞 Inbound Calls & Customer Communication

📧 Multi-Channel Inbox Management

📐 Estimating & Job Intake

🏗️ Permitting & Pre-Job Logistics

🗓️ Scheduling & Ongoing Project Support

📋 SOP Documentation & Process Improvement

Additional Information:

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How to Prepare for the Recruiting Process -

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📢 Why Are They Hiring an Executive Operations Assistant? 🏢

Our client is hiring an Executive Operations Assistant to take full ownership of the day-to-day administrative and operational backend so the owners can focus on scaling the business instead of managing the inbox, the phones, and the permit portals themselves. Right now, one of the owners is still carrying a heavy share of that admin load—this hire is meant to change that by stepping in, learning the business deeply, and running the backend with minimal oversight. Beyond keeping things running, this person will be expected to spot ways to make existing processes better and grow into a true right hand as the company scales.

If you're a self-starter who takes ownership without being asked twice, enjoys juggling calls, inboxes, and estimates with a calm and organized approach, and wants to build something alongside a growing family business—this role could be a great fit for you. ✨

✅ Qualifications:

Must-Haves:

- 🧠 Independent Ownership Mentality – You take initiative, solve problems before escalating them, and don't need to be micromanaged.

- ✍️ Excellent English Communication – Strong writing and speaking skills, sharp attention to detail, and sound judgment.

- 📞 Strong Customer Service & Phone Skills – Comfortable fielding a steady stream of calls with a warm, upbeat, professional tone.

- 📋 SOP & Documentation Experience – You can follow existing processes closely and know how to document and refine them over time.

Nice-to-Haves:

- 🌎 Bilingual (Spanish & English) – A big plus given the strong Spanish-speaking presence in the construction industry.

- 🗺️ Familiarity With Permitting & Site Plans – Knowledge of municipal rules (like setback requirements) or reading site plans shortens the learning curve significantly.

- 🛠️ Field Service Software Experience – Prior use of House Call Pro, Jobber, Service Titan, or similar platforms is a strong plus.

- 🏗️ Industry Background – Experience in concrete, general