Executive Connect & Invite-Only Manager

Executive Connect & Invite-Only Manager

Job Type: Full-Time
About TM Forum

TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service providers, vendors, hyperscalers, consultancies and system integrators, including the world’s top ten CSPs and top three hyperscalers. We aim to return the telco sector back to growth, through a move to AI-enabled agility and efficiency delivered by our three industry Missions: Composable IT & Ecosystems, Autonomous Networks, and AI and Data.

Our Missions are delivered through a flywheel of capabilities: Insight, Innovate, Collaborate, Educate and Scale, which are all brought to live through a global, year round program of digital and in person events.
Role overview:

The Executive Connect & Invite‑Only Manager is responsible for the successful delivery of TM Forum ’s Executive Connect programme and Invite‑Only sponsor experiences. This role manages curated sponsor–executive meetings, high‑value sessions, and senior‑level engagement across TM Forum ’s global events.

Both Executive Connect and Invite‑Only programmes are designed to connect sponsors with high‑level CSP (Communications Service Provider) executives, ensuring engagement with the decision‑makers who shape strategy, purchasing, and partnership opportunities. You will manage the full delivery lifecycle — from sponsor onboarding and audience targeting through to acquisition, outreach, scheduling, and onsite execution — ensuring every interaction delivers value for both sponsors and senior CSP attendees.

This role reports to the Senior Executive Connect & Invite‑Only Manager and is focused on delivering a smooth, high‑quality experience for sponsors and delegates, maintaining strong operational delivery, and contributing to continuous improvement across Executive Connect and Invite‑Only formats.

Programme Delivery

You will manage the end‑to‑end delivery of the Executive Connect and Invite‑Only programmes across multiple events each year.

Key responsibilities include:

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Managing sponsor onboarding, ensuring profiles, target accounts, and objectives are captured accurately.

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Managing outreach to high‑level CSP delegates through tailored communications, confirmations, and reminders.

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Coordinating meeting scheduling, resolving conflicts, managing shared meeting room usage, and ensuring smooth onsite operations.

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Managing the Invite‑Only cycle from attendee wish‑lists through acquisition, marketing promotion, vetting, approvals, and session flow.

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Ensuring all communication touchpoints — invites, reminders, and onsite instructions — support a seamless participant experience.

Audience Acquisition & Sponsor Engagement

You will ensure sponsors engage with the right senior‑level CSP executives by driving targeted audience acquisition and ongoing sponsor support.

Key responsibilities include:

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Fulfilling acquisition plans to reach senior CSP decision‑makers across global markets.

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Supporting sponsors to refine and prioritise their audience wish‑lists and articulate meaningful session or meeting objectives.

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Handling escalations around targeting, scheduling, approvals, or attendance, ensuring issues are resolved quickly.

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Acting as a trusted advisor to sponsors throughout the full delivery cycle.

Team Collaboration

You will work closely with cross‑functional groups across TM Forum to deliver Executive Connect & Invite‑Only programmes successfully.

Key responsibilities include:

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Coordinating day‑to‑day activities, workload priorities, and task clarity across programme delivery.

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Ensuring effective communication between teams, particularly Sales, Events, Marketing, and Insights.

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Building strong working relationships across teams, especially during time‑sensitive delivery periods.

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Contributing to consistent ways of working and helping improve delivery quality across events.

Operational Excellence & Continuous Improvement