Event Sales & Bookings Coordinator for a Facility Management in Australia (Home

- Manage event enquiries via email and appropriate phone calls. • Respond to enquiries using approved packages, pricing and booking processes. • Qualify enquiries by confirming the venue, event type, date and time, guest numbers and customer requirements. Follow up outstanding enquiries, quotes and booking forms. • Follow up payments and final event information. • Maintain accurate enquiry and booking information. • Keep the enquiry and booking pipeline up to date. Prepare complete booking handovers for venue teams. Follow up previous enquiries and appropriate existing customers. • Conduct targeted outbound activity to corporate groups, schools, OSHC providers, sporting clubs and other suitable organisations. • Assist with converting enquiries into confirmed and paid bookings. • Escalate anything unclear rather than making assumptions.

Originally posted on Himalayas