Epic Senior Analyst, Cadence

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The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, Cadence.

The Epic Senior Analyst, Cadence initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s
configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

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Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.

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Serves as a primary support contact for application end‐users.

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Initiates the design, development, implementation, and maintenance of the application.

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Initiates all phases of testing and the documentation of workflow design.

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Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

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Initiates the identification of issues and guides the work to resolve them.

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Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

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Collaborates with trainers on application changes and new features to develop documentation and training strategies.

Department Specific Functions:

AsanEpicSeniorAnalyst –Cadence, you will reportto theSenior Managerand will beresponsible for:

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Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team

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Initiating the implementation, build, and modification of theapplication

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Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access

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Supporting junior staff membersinday-to-day operationsand resolving application issues

DUTIES AND RESPONSIBILITIES

AsaEpicSeniorAnalyst –Cadence,you will:

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Serveas aprimarysupport contact for application end‐users

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Initiate the design, development, implementation, and maintenance of the application

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Initiate all phases of testing and the documentation of workflow design

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Perform theanalysis of new releases andvalidate theimpacts to theworkflow

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Initiate the identificationofissues andguide thework to resolve them

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Support junior staff members in the evaluation and resolution of service tickets, identificationandimplementation of applicationchanges, retrieval of requested data, and execution of day-to-day operations

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Collaboratewith trainers onapplicationchanges and new features to develop documentation and training strategies

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Work with stakeholders, business community, and end users to ensure theapplicationmeetsUHealth's business/clinical needs

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Mentor and transfer knowledge to Junior staff members

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Take the lead in team application projects as assigned by Senior Manager

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Participate in on-call rotations and support

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Maintain regular communication withteam members, including participating in weekly project team meetings

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Review the status of projects and issues on an ongoing basis with leadership

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Become knowledgeable about UHealth’s policies, procedures, and business operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

- Bachelor’s Degree

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Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization

- 3-5 years of Epic build experience

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Understanding of scheduling and payer au