Epic Professional Billing Project Manager

Prominence Advisors is actively seeking an Epic Professional Billing Project Manager to join our team.
Who We Are

Prominence is a healthcare and life sciences technology and consulting firm dedicated to helping leading organizations do more with their data. With deep expertise across the full ecosystem — spanning providers, payers, and life sciences — we turn complex data into actionable insight.

We deliver a full spectrum of services, including advisory, analytics, optimization, and IT staffing. Our work helps organizations operate more efficiently, improve patient outcomes, and deliver measurable financial impact through smarter use of data. Recognized as a 2x Best in KLAS organization, we partner with more than 120 health systems and 40 life sciences organizations, including 7 of the top 10 U.S. News & World Report-ranked institutions.

Through our life sciences brands, Tegra Analytics and WLH Consulting & Learning Solutions, we extend these capabilities to pharmaceutical and biotech organizations — combining data, consulting, and learning to advance commercial excellence.

By connecting strategy, data, and execution, we help organizations translate data into clarity, strategy into action, and vision into measurable results. At our core, we are a people-first, values-driven organization that believes strong teams and trusted partnerships are what ultimately make healthcare and life sciences smarter.
Requirements
Minimum Qualifications

- 5+ years of professional experience supporting Epic Resolute Professional Billing and healthcare revenue cycle operations

- Current Epic Resolute PB certification

- Strong experience troubleshooting professional billing charge issues, identifying root causes, and coordinating timely resolution

- Experience supporting post-go-live stabilization efforts and helping organizations return to expected operational and financial performance

- Demonstrated ability to assess revenue cycle workflows, system configuration, workqueues, interfaces, and downstream impacts affecting charge capture and billing

- Experience managing multiple issues and workstreams, including prioritization, ownership, escalation, risk tracking, and executive status reporting

- Strong understanding of professional billing workflows, including charge capture, claims, denials, payment posting, accounts receivable, and revenue reconciliation

- Ability to analyze operational and system data, identify trends, and translate findings into clear corrective action plans

- Strong communication and presentation skills, with the ability to report progress, risks, and recommendations to executive stakeholders, including CFO and Revenue Cycle leadership

- Ability to collaborate effectively with revenue cycle operations, finance, IT, Epic application teams, and other internal and external stakeholders

Desired Qualifications

- Experience serving as a project manager, team lead, or senior advisor during an Epic implementation or post-go-live stabilization effort

- Experience supporting complex healthcare organizations with multiple facilities, billing entities, or service lines

- Demonstrated success resolving charging issues and improving revenue cycle performance following an Epic go-live

- Experience developing executive-level status reports, dashboards, issue logs, and remediation plans

- Strong understanding of revenue cycle performance indicators, including charge lag, claim edits, denial trends, accounts receivable, and cash collections

- Experience working in a consulting environment and navigating ambiguous or rapidly changing client priorities

Skills, Knowledge, and Abilities

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Professional : Demonstrates a high degree of professionalism by treating others with respect, keeping commitments, building trust, working with integrity, and upholding organizational values (“Do Great Work and Move Mountains”)

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Organized : Effectively manages multiple workstreams, issues, priorities, and stakeholders while ma