Director, Platform and Intelligence Value Stream

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

Elite is hiring a Director , Platform & Intelligence Value Stream to own the value stream end to end — the shared platform foundation every Elite product is built on, together with the productization of our AI and data capabilities. You will own the roadmap for orchestration, conversational AI, rules, unified access, and the event backbone, and turn those services into a reusable foundation that our financial, work-to-cash, and internal business product lines build on rather than around.

This is both a strategy role and a delivery role. You will carry the what and why for the stream — a single prioritized backlog, roadmap sequencing, and requirements translation through release commitment and delivery — pair daily with an engineering delivery unit, and lead a small standing team of domain and analyst talent. Because the platform is horizontal, you will sit upstream of every customer-facing product line, and you will be measured on the return the stream delivers rather than on output volume.

Work Arrangement: ​Remote​
Responsibilities
Own the Platform & Framework Foundation

- Own the product roadmap for Elite's shared platform services — including workflow orchestration, conversational AI, and business rules — and sequence their maturity from foundation to scale.

- Own the product direction for unified access and entitlements — authorization, user management, data-level security, and subscription-driven feature access across Elite applications.

- Treat the platform as a product with internal customers, defining the patterns, contracts, and adoption paths by which other product teams consume shared services, so capability is built once and reused.

- Partner with Engineering on the shared infrastructure and sequencing that let product teams build on the platform rather than around it.

Productize AI & Data

- Own productization of workflow- and agent-driven capabilities that move customers beyond traditional reporting toward AI that takes action inside their day-to-day financial and legal workflows.

- Turn data assets into productized offerings on a modern cloud data platform, with clear value metrics and pricing.

- Shape product and go-to-market strategy for integrations that give customers richer, real-time access to their data, including through third-party AI tools.

Lead the Value Stream

- Define and prioritize a single backlog around customer outcomes and return on investment, and drive it from backlog through release commitment and delivery.

- Set quarterly outcomes for the stream and point the paired delivery unit at the highest-value work; own feasibility, trade-offs, escalations, and backlog readiness.

- Lead and grow the stream's standing team of domain and analyst talent, raising the bar on domain depth and AI fluency.

- Act as the product voice in architectural and platform prioritization, steering infrastructure investment toward the capabilities that drive customer outcomes and revenue.

Build Governance In from the Start

- Partner with Security and Architecture from the outset of each initiative to build data governance, access control, auditability, and appropriate safeguards into agentic products and integrations that handle privileged and financial data.

- Ensure agents inherit user-level permissions, including data-level security, so intelligence and automation stay within f