Director of Sales - New England

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Meet Our Sales Team

A dynamic, motivated, and high-powered Large Enterprise Sales Team that is on a mission to be the best enterprise sales team there is. Every member of the team is passionate about Customer Experience (CX) and showing major corporations how it can impact their business for the best when they have the right infrastructure.
Why join?

You will help to build the finest enterprise sales organization with the most responsive client led product engineering team there is.

You will take to market the category defining, market leading and only unified CXM platform for modern channels.

Your team will be selling a Forrester and Gartner top ranked solution to some of the best brands in the world (83 of the top 100 world’s most valuable brands are Sprinklr customers).
What You’ll Do:

- You will be called upon to set up and run your territory, leading a team of reps to achieve and blow through a revenue target of $6 –10 MM per annum once established.

- You will inspire, engage and enable your team; coach them on best practice, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the region/department.

- You will be active & “in the room” supporting your team wherever required in client activity and deals; you know what it takes to put together & win strategic deals and can lead by example every step of the way.

- You will be highly disciplined, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate your team’s success. You will nurture an environment where your reps are constantly re-qualifying their deals, communicate thoughtfully and have a real desire to be the best.

- You will direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and ensure district/area goals are met and potential problem areas are identified and mitigated.

- You will ensure sales objectives are met within corporate strategies and policy frameworks; and champion a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.).

Who You Are & What Makes You Qualified:

- You will have led top flight sales teams where you have taken raw talent and converted them into reps that sit in the top 10% of the overall salesforce.

- You’ve got 7-15 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals.

- You are a proven leader. We need someone who has led a team of at least 3 sales reps & territory for no less than 3 years, achieving collective success against regional sales targets.

- You genuinely care about others, so you create a culture of learning and collaboration wherever you are. Leading by example, you challenge yourself to learn & then empower others by sharing your experiences.

- You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social int