Director, IT Business Partner - Neuromodulation

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova , we don’t just treat conditions — we aspire to alter the course of lives.

The IT Business Relationship Director is the senior technology leader dedicated to the Epilepsy and OSA organizations. The role serves as a trusted advisor to each business president and leadership team, developing deep knowledge of business strategy, customers, operating processes, performance drivers and regulatory context. The Director converts that insight into an integrated technology, data and AI agenda that advances measurable business outcomes.

This is a hands-on, outcome-accountable leadership role rather than a coordination layer. The Director owns the end-to-end business relationship, shapes and prioritizes demand, mobilizes enterprise IT capabilities, and stays engaged through adoption and value realization. Salesforce is the key commercial platform for both Epilepsy and OSA, and the Director will bring strong working knowledge and practical experience with Salesforce to the role. The Director will partner closely with the Salesforce Center of Excellence (COE) to develop and maintain business-aligned platform roadmaps, including a roadmap supporting the vision and strategy of Epilepsy and OSA. The Director will also work with the SAP COE to align SAP capabilities and roadmaps with relevant business priorities. To ensure the role brings practical delivery capacity to the relationship, the Director will lead or coordinate embedded business intelligence reporting and simple, governed AI use-case development within the business partnership organization, while partnering with enterprise platform, data, cybersecurity, architecture and delivery teams for scaled solutions.
Role Mandate

-
Build a dedicated, credible and visible IT partnership with the Epilepsy and OSA leadership teams.

-
Develop deep subject matter expertise and translate business strategy into a multi-year digital, data and technology roadmap.

-
Provide strong business-facing leadership for Salesforce as the key commercial platform for Epilepsy and OSA, while coordinating relevant SAP priorities with the SAP COE.

-
Create clear accountability for business outcomes, adoption and realized value, not only project delivery.

-
Provide practical BI reporting and simple AI enablement so the partnership can demonstrate value quickly while using enterprise standards and guardrails.

-
Bring one integrated view of demand, priorities, investment, risk, dependencies and performance across both organizations.

Key Responsibilities

1. Strategic Business Partnership and Domain Immersion

-
Serve as the primary IT relationship owner and trusted advisor to the Epilepsy and OSA presidents and their leadership teams.

-
Maintain a regular presence in business operating reviews, strategy discussions, portfolio reviews and field or customer-facing forums where appropriate.

-
Build working knowledge of commercial, clinical, medical, market access, patient support, finance, supply chain, quality, regulatory and operational processes relevant to each organization.

-
Proactively identify growth, productivity, experience, compliance and decision-support opportunities where technology, data or AI can create value.

-
Communicate enterprise IT strategy, capabilities, constraints and tradeoffs in clear business language, while representing business context and priorities within IT.

2. Strategy, Roadmap and Portfolio Leadership

-
Co-create and maintain business-aligned technology