Delivery Manager

About Us

In 2019, the founders were working as engineers solving complex cross-domain problems within government organisations.

TwinStream was formed to bring together their collective expertise and experience into a single business, focused on delivering technical excellence and high-quality service to clients.

Since then, the company has grown to over 100 team members across the UK, with colleagues working both on-site with clients, hybrid and remotely from home.

Details:
Salary: £75,000 - £90,000 DOE
Location: Fully remote

Eligibility Requirements: Due to the nature of the work, the successful candidate must be UK-based and eligible for DV clearance.
About the role

TwinStream is seeking a Delivery Manager who can operate confidently across both project and programme-level delivery. This role blends agile, flow-based delivery practices with the ability to coordinate multiple workstreams, align stakeholders, manage complex risks, and maintain visibility across broader initiatives.

You’ll work closely with Technical Leads, engineers, and senior stakeholders to ensure that software delivery is predictable, well-governed (lightly), and aligned to programme objectives. This role is ideal for someone who can zoom out to see the bigger picture while still helping teams maintain a healthy delivery flow.
Responsibilities
Programme-Level Coordination & Planning
- Coordinate delivery across multiple related projects or workstreams to ensure alignment with programme goals.

- Maintain a clear, high-level view of progress, risks, dependencies, and resource needs across the programme.

- Support roadmap shaping and programme-level planning with Technical Leads and product/strategy stakeholders.

- Facilitate alignment discussions across teams to clarify priorities, architectural considerations, and sequencing decisions.

Agile Delivery Management
- Lead delivery activities using Kanban and flow-based agile practices across one or more teams.

- Maintain visibility of work-in-progress, blockers, throughput, and upcoming priorities.

- Support teams in balancing feature delivery, technical debt, architectural improvements, and research/activity spikes.

- Encourage continuous flow, reducing bottlenecks and ensuring smooth transitions between stages of delivery.

Lightweight Governance & Reporting
- Provide structured but concise reporting suitable for programme sponsors and senior leadership.

- Track progress against objectives, milestones, and commitments across multiple workstreams.

- Capture key decisions, risks, issues, and actions in a lightweight but traceable way.

- Help define and mature TwinStream ’s delivery governance model — ensuring it remains agile and value-driven.

Risk, Issue & Dependency Management
- Identify and manage programme-level risks, ensuring they are surfaced early and escalated appropriately.

- Coordinate cross-team and cross-vendor dependencies with clarity and urgency.

- Use a pragmatic, simple RAID process to maintain visibility and drive mitigation actions.

- Support teams in resolving blockers that span across technical or organisational boundaries.

Stakeholder & Cross-Functional Engagement
- Act as the central coordination point for engineering, Technical Leads, internal stakeholders, and (when relevant) customers.

- Communicate delivery updates with clarity, tailored to the audience — technical or non-technical.

- Align expectations around timelines, scope, assumptions, and emerging risks.

- Support commercial teams during pre-sales, estimation, and contract/change discussions as needed.

Continuous Improvement & Ways of Working
- Contribute to improving TwinStream ’s delivery framework, tools, and documentation.

- Help establish scalable delivery patterns as TwinStream takes on more complex and multi-stream programmes.

- Promote transparency, psychological safety, and a culture of proactive delivery.

Key Skills
- Experience managing software deliv