Delivery Manager

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.
Salary:
- PLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; or
- PLN 15,000-24.000 gross (Employment Contract) + bonuses.

Requirements
- 5+ years of experience in portfolio management in IT software services industry,
- Proven experience in managing a portfolio, including complex, custom and multi-team projects.
- Deep understanding of delivery economics: margin, utilization, forecasting, pricing .
- Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes.
- Strong presence and confidence in client conversations ( including at executive level) and leading presales.
- Data-driven decision-maker with high standards for clarity, execution, and accountability.
- Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.
- Passionate about scaling what works, fixing what doesn’t, and building systems that last.
- Fluency and English and Polish.

Nice to have:
- Certifications (PMP, CSPO, SAFe, Prince2)
- Background in software consulting, product delivery, or digital transformation
- Experience in delivery-led growth / account expansion
- Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

Responsibilities:
- Owning a portfolio of client engagements , ensuring delivery of promised outcomes, on time and on budget.
- Driving profitability by managing sold vs delivered margin and forecasting accuracy.
- Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.
- Building and maintaining senior-level relationships with clients — from product owners to CxOs.
- Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams.
- Leading pre-sales efforts : discovery workshops, delivery shaping, staffing, and estimating.
- Implementing delivery standards: rituals, templates, dashboards, and operating rhythms.
- Collaborating closely with Engineering to ensure technical quality, velocity, and scalability.

- Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.
- Reporting on performance, risks, and value — proactively, transparently, and with clarity.

Benefits
- Access to the WorkSmile platform offering benefits adapted to your preferences:

- Multisport card,
- Private health insurance package,
- Life insurance,
- And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).

- Support for your growth – a head/manager’s budget available to every employee.
- Discounts on Apple products.
- Various internal initiatives: webinars, knowledge sharing sessions, internal conferences .