Delivery Lead, Enterprise Programs

Job title:Delivery Lead, Enterprise Program

Reports:Head of EPMO

Department:Enterprise Programs

Location:Remote

Grade:21

About Priority Commerce:

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people tobe known for results- bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

This role leads Enterprise Programs, the Enterprise PMO tower responsible for Priority 's largest internal cross-functional delivery. The tower has two halves. The first is enterprise business system programs ERP, CRM, HRIS, and data platform deployments and upgrades together with transformation programs that cut across more than one business function. The second is an established internal delivery bench covering infrastructure and cloud operations, enterprise architecture, AI-enabled functions, delivery for the regulated business functions, and the data platform. You will personally run the largest active program while leading the team that runs the rest, and you will own intake and prioritization, with business stakeholders, for the internal bench directly until a dedicated portfolio shaping role is stood up alongside Strategy & Portfolio Management.

This is a practitioner leader role, not a pure people management role. Enterprise Programs runs the programs that deploy and upgrade the company's enterprise business systems; it does not own the systems. The owning function, Finance for ERP, Sales for CRM, HR for HRIS, IT for infrastructure, sets the requirements and makes the call on system content and go-live readiness.

Responsibilities:

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Personally, leads the largest active enterprise program, end to end from business case through go-live.

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Oversees the Program Managers running multi-quarter enterprise business system programs and scales the team as the portfolio grows.

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Owns the tower's delivery standard for enterprise system and transformation programs, including stage gates, testing and cutover discipline, and go-live readiness evidence.

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Owns vendor and systems integrator delivery management on the tower's programs, holding partners to their commitments and escalating performance problems early through the governance forum.

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Builds and holds the working relationship with the business system owners in Finance, Sales, HR, and IT, so that requirements and go-live decisions stay with the function while delivery accountability stays with the tower.

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Leads the internal delivery bench directly, infrastructure and cloud operations, enterprise architecture, AI-enabled functions, delivery for the regulated business functions, and the data platform, across three delivery pillars.

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Owns intake and demand triage for shared services work, applying the engagement criteria so every request is dispositioned as EPMO led, governance only, or handed to the functional owner. Holds the line so the bench works a triaged portfolio rather than an open backlog.

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Shapes strategy and business cases for shared services work before it reaches a delivery manager and agrees pillar priorities and dispositions with the CIO.

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Delivers against approved business cases, and on fixed-budget projects manages third-party spend, vendor fees, hardware, and licensing against the approved project budget, raising variance early. Internal resource dollars a