Customer Success Specialist - Analytics

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Customer Support / Success Professionals
Type: Contract
Compensation: $80–$160/hour
Location: Remote
Role Responsibilities

- Review and assess domain-specific documents to ensure quality, accuracy, and relevance.

- Provide structured feedback to improve document standards and evaluation processes.

- Collaborate with teams to enhance service delivery and customer success strategies.

- Utilize strong analytical skills to contribute to high-impact evaluation projects.

- Work independently and asynchronously to meet project deadlines.

Qualifications

Must-Have

- Bachelor's degree (minimum)

- 2+ years of professional experience in a relevant domain

- Strong proficiency in Excel , PowerPoint , and Word

- Strong document analysis and review skills

- Attention to detail and ability to follow structured guidelines

Eligibility
- Based in the United States, Europe, UK or Canada

Application Process (Takes 20–30 mins to complete)

- Upload resume

- AI interview based on your resume

- Submit form

Resources & Support

- For details about the interview process and platform information, please check:

- For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas