Customer Service Representative – Insurance (P&C)

🏢 OurAssistants · all 13 jobs
📍 Philippines
📅 Posted Sep 8, 2026 · via Himalayas
🏷 Insurance, Customer Service, Claims Customer Service, Policy Servicing, Insurance Operations, Insurance Customer Service Representative +9 more
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Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours

About Us

At OurAssistants , we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com .

About the Role
Customer Service Representative (CSR) – Insurance (P&C)

We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.

Requirements:

- Insurance industry experience (Personal & Commercial Lines preferred)

- Strong written English communication skills

- Excellent organizational and multitasking abilities

- Ability to work independently and take initiative

- Customer service-oriented with strong attention to detail

Key Responsibilities:

- Respond to insured inquiries via email

- Provide policy-related guidance and support

- Manage correspondence and follow-ups

- Maintain accurate records and documentation

- Assist with policy servicing and administrative tasks

Originally posted on Himalayas

Flights + hotels

This role requires you to be in the Philippines. If that means relocating or flying in, it is worth checking fares before you commit to a start date.

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