HOA Assistant Manager

Location : Work from Home
Type of Employment : Full-time or Part-time (depends on client requirements)
Work Shift : US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at .

Job Summary

We are seeking an experienced HOA Assistant Manager to support day-to-day community operations and assist the HOA Community Manager with administrative, resident, and compliance-related tasks. The ideal candidate has a solid understanding of HOA operations, strong communication skills, and experience working with homeowners, board members, and vendors in a U.S.-based HOA environment.

This role is critical in ensuring smooth community operations, timely issue resolution, and excellent homeowner service.

Key Responsibilities

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HOA System Management : Use the HOA platform to manage HOA violations, collections, and compliance workflows

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Violations & Collections : Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding dues

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Phone & Email Support : Respond to homeowner and board inquiries with professionalism and accuracy

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Data Management : Maintain and update records, reports, and financial logs within the HOA system

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Administrative Coordination : Handle scheduling, documentation, and internal coordination for smooth operations

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Workflow Optimization : Identify opportunities to improve administrative efficiency and automate repetitive tasks

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Report Generation : Prepare and share violation logs, financial summaries, and collection reports

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Collaboration : Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence

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Compliance & Record Keeping : Ensure proper documentation of HOA policies, procedures, and legal compliance

Qualifications and Skills

- Minimum 2 years of experience in HOA or property management .

- Familiarity with HOA operations, governing documents, and community standards.

- Experience using HOA or property management software (Vantaca, CINC, AppFolio, Buildium, or similar)

- Strong written and verbal communication skills in English.

- Excellent organizational and multitasking abilities.

- Customer-service oriented with strong conflict-resolution skills.

- Ability to work independently in a remote environment.

Additional Requirements

- Must be currently residing in the Philippines or Latin America

- Must have a stable internet connection and remote-ready workstation

Compensation and Benefits

- Permanent work-from-home setup

- Ongoing training and professional development opportunities

- Collaborative and supportive work environment

- Competitive salary

Originally posted on Himalayas