Court Reporter Relations Coordinator
Court Reporter Recruiting Coordinator, Provider Operations Team (Remote)
Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity
Why You Should Choose Steno
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Wins together – Stock options included. When Steno grows, you grow.
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Invests in you – Premium Medical, Dental, & Vision Coverage — options for you and your family, with 100% of premiums covered for some plans, well above industry benchmarks.
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Constantly innovates – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
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Competitive pay – Base salary of $70,500–$85,000, with real growth potential as you make your mark.
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High-impact outreach – Your calls and emails directly drive the growth and quality of Steno ’s nationwide reporter network. You’ll see the results of your work every day.
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Remote-first – Flexible PTO, home office setup, wellness benefits, and a culture that rewards results and respects your time.
Why the Provider Operations Team at Steno Is Different
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You’re the court reporter’s first call – This team exists to get the right reporter on the right job, every time and it starts with you bringing them into the network.
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Small team, big ownership – Your work is visible immediately and there’s no hiding behind a big org. What you do matters.
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Variety keeps it interesting – Move between outreach, follow-up, onboarding support, and event coordination based on what the network needs most.
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You’re not just executing – You’re building something. Every reporter you recruit strengthens a nationwide network that law firms count on.
Who are you?
We're looking for an organized, personable recruiter who thrives on outreach and follow-through. You're comfortable picking up the phone, sending a well-crafted text, and keeping a busy queue of prospective reporters moving forward. You don't need to own the strategy; you execute it well and make sure no one falls through the cracks. You're detail-oriented, reliable, and motivated by connecting people to an opportunity they'll love. If you're looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we'd love to have you too. NOTE: Preference for candidates based in PST or MST (preferably California).
On a regular basis you will -
- Execute outreach to prospective court reporters identified by leadership via phone, text, and email, moving them efficiently from first contact to recruited partner.
- Serve as a responsive point of contact for prospective reporters, answering questions and periodically supporting the onboarding process as needed.
- Conduct follow-up outreach with leads who haven't responded, maintaining consistent and professional communication throughout.
- Log all outreach activity and keep reporter records accurate and up-to-date in HubSpot and Zendesk.
- Collaborate with internal teams to ensure a seamless experience from recruited reporter to active assignment.
- Support virtual and in-person events to increase court reporter awareness and foster engagement.
- Stay current on industry trends and best practices to support high-quality service delivery.
You're gonna crush it if -
- You have 3+ years of experience in high-volume recruiting or outreach, ideally in a contractor or freelance workforce context.
- Bonus points for experience as a court reporter or in the legal services industry.
- You are confident and comfortable reaching out to professionals by phone, text, and email, and you follow up persistently without losing warmth.
- You are proficient with CRM tools; HubSpot and Zendesk experience are a strong plus, and you keep records clean and current.
- You have supported outreach or recruiting initiatives across multiple regions or markets, executing on a plan set by your team.
- You are highly organized and thrive in fast-paced environments where you manage multiple p