Course Counseling Executive USA - Remote Job

Category: Education

Location:

- Understand queries from participants, engage them and understand their needs

- Research, build and maintain relationships with participants.

- Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.

- Make calls, followup, converse over audio and text messaging with participants

- Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.

- Open to work in late night or early morning shift to support international customers

Requirements

- Excellent verbal and written communications skills

- Ability to think independently and innovatively

- Fast learner and quick thinker

- Good command in English

- Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)

- Ability to negotiate and understand participants' needs, engagement, and sales skills

- Passionate about helping customers and building long term relationships

- Ability to adapt and grow in a competitive environment

- Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others

- Excellent time management

Benefits

- Opportunity to be a part of a dynamic growth focused tech startup

- Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes

- Opportunity to work closely with serial tech entrepreneurs from Silicon Valley

- Fun loving environment and caring team mates and inclusive culture of the company

- Work From Home

- Perks and Benefits

Details
Originally posted on Himalayas