Content Specialist

Overview:

SOFTSWISS continues to expand the team and is looking for a Content Specialist.

We need a true, experienced and accomplished professional who shares our culture and values.
Purpose of the role:

You will be responsible for preparing, localizing, configuring, publishing, and quality-checking content through CMS and Back Office systems. The role involves managing multiple tasks with different deadlines while ensuring accuracy and consistency throughout the process. We are looking for a self-sufficient and proactive professional who can organize their workload effectively, pay close attention to detail, and take ownership of their work and results.
Key responsibilities:

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Preparation and publication of content in CMS

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Configuration and adaptation of content in CMS for different formats and interface limitations

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Preparation and coordination of content localization: working with multiple language versions and ensuring localization consistency across channels and the product

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Working with promotional mechanics in Back Office: understanding conditions, settings, limitations

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QA of published content: checking content accuracy, settings, and display before and after launch

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Identifying and escalating content-related errors and issues

Required Experience:

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Proficiency in both English and Russian, with a minimum level of Upper Intermediate (B2)

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1+ year of experience in Content Management, CRM Content, or a related field

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Experience working with a large number of parallel tasks and deadlines, or willingness to work in such an environment

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Independence and a proactive approach to work: the ability to organize your work without constant supervision and make decisions independently within your area of responsibility

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Strong stress resistance and adaptability in a dynamic environment

Nice to have:

- Experience working with CRM systems

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Experience working with Jira, Slack, Google Sheets, and other tools

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Basic understanding of HTML, JSON, and structured content

Our Benefits:

- Private health insurance

- Sports benefits

- Comprehensive Mental Health Program

- Free English lessons (online)

- Local language courses

- Paid time off

- Maternity leave support

- Referral program rewards

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Upskilling, internal workshops, and participation in professional conferences and corporate events

Originally posted on Himalayas