Compliance Officer

Job Title: Compliance Officer

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

We are looking for an experienced Compliance Officer to oversee internal compliance, governance, documentation and audit readiness across the organisation.

The successful candidate will ensure that policies, processes, employee documentation and medical records meet applicable regulatory and company standards. They will also act as the primary point of contact for external audits and compliance reviews, ensuring that all required records and supporting documentation are accurate, complete and readily available.

This is a detail-oriented role requiring someone who can identify compliance risks, coordinate corrective action and work across departments to ensure that standards are consistently maintained.

The Compliance Officer will report to a senior leader and will be expected to take ownership of the organisation's compliance activities while professionally holding teams accountable.
Key Responsibilities
Compliance & Internal Auditing

- Conduct regular audits of internal processes, records and operational procedures.

- Monitor compliance with HIPAA requirements, HR policies and company policies.

- Identify compliance gaps, risks, inconsistencies and areas requiring improvement.

- Recommend appropriate corrective actions and track them through to completion.

- Maintain an organised compliance calendar covering audits, renewals, regulatory requirements and deadlines.

- Ensure policies and procedures remain current, properly documented and consistently followed.

- Maintain accurate records of compliance activities, findings and corrective actions.

- Escalate significant or recurring compliance risks to senior leadership.

Audit Readiness & Accreditation

- Serve as the primary point of contact for external audits, inspections and compliance reviews.

- Coordinate the preparation and submission of required documentation.

- Ensure records and supporting evidence are complete, accurate and readily available.

- Maintain ongoing audit readiness rather than preparing only when an audit is scheduled.

- Manage compliance accreditations, renewals and related documentation.

- Coordinate with internal departments to address audit findings.

- Develop and track corrective action plans to ensure findings are resolved within required timeframes.

Medical Records Compliance

- Oversee medical record compliance, documentation standards and record-keeping practices.

- Conduct periodic reviews of medical records to ensure documentation is complete, accurate and appropriately maintained.

- Monitor adherence to privacy, confidentiality and information security requirements.

- Identify trends or recurring documentation issues and recommend improvements.

- Escalate material medical records or privacy risks to senior leadership.

Policy & Documentation Management

- Maintain an organised and up-to-date library of company policies and compliance documentation.

- Monitor policy review and renewal dates.

- Ensure appropriate approvals are obtained and documented.

- Support departments in understanding and implementing compliance requirements.

- Maintain appropriate documentation and evidence to demonstrate compliance.

Governance & Company Secretarial Support

- Maintain key governance, policy and company records.

- Support the preparation and organisation of formal company documentation.

- Track required approvals, renewals and governance-related deadlines.

- Assist with company secretarial and governance-related administrative requirements where needed.

- Ensure sensitive and confidential information is handled securely and appropriately.

Requirements
Must-Have

- Proven experience in compliance, quality assurance, internal auditing or a closely related role.

- Practical knowledge of HIPAA and healthcare compliance requirements.

- Experience preparing for,