Commercial Operations Coordinator

About us

Attesa Coffee is a start-up specialty green coffee sourcing and distribution company. The headquarter office is located in Amsterdam, Netherlands and a regional office is based in Mumbai, India. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality coffees safely, on-time and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders.

We are seeking a dynamic and highly organized Commercial Operations Coordinator to coordinate across sourcing, sales, and logistics teams while managing customer communication, operational follow-ups, sales tracking, and order execution. This role is ideal for someone with a background in FMCG, F&B, or lifestyle sectors who is eager to grow within sales and operations, take initiative, and play a key role in a fast-paced business environment.

The Commercial Operations Coordinator will be involved in sales support, email communication, logistics coordination, CRM updates, and internal collaboration—ensuring smooth day-to-day functioning and strategic alignment across departments.
Tasks

- Leading coordination between departments – sourcing, sales and logistics.

- Coordinating structured meeting notes, tracking deadlines, sending follow ups and coordinating action items.

- Work closely with the operations and logistics teams to ensure timely fulfillment of orders and smooth delivery processes.

- Manage regular offer list preparation, including price calculations, availability coordination, finalisation and communication.

- Manage and track customer interactions, sales data, and opportunities within the system to ensure smooth follow-ups and accurate reporting.

- Handle second-level communication with clients and internal teams via email.

- Provide sales insights and feedback to aid in strategic decision-making.

Requirements

- 2–3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred).

- Strong email communication and writing skills.

- Strong communication skills in English.

- Exceptional organizational and planning abilities.

- Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment.

- Proficiency in CRM tools is an advantage.

- Self-driven, proactive, and eager to learn.

- Comfortable working closely with senior leadership on a daily basis.

What’s nice to have

- Knowledge / interest in specialty coffee

- Big ideas and persistent curiosity

- Experience in customer acquisition, lead generation, or B2B sales

- Familiarity with CRM tools or any sales management software

Benefits

- Engage in a dynamic, entrepreneurial work setting that emphasizes ownership and proactive contribution.

- Acquire comprehensive experience in the commercial and operational facets of business management.

- Play a pivotal role in the company's expansion, with opportunities for advancement into senior or managerial positions as the organization evolves.

Originally posted on Himalayas