Clinical Product Director - Remote

about the role

We're looking for a clinician who has lived the realities of frontline healthcare and understands practically how a hospital and teams operate, including the impact of when communication breaks down in acute settings. As Clinical Product Director, you'll want to use that experience to shape how technology gets built, acting as Alertive’s clinical lens. You'll sit at the intersection of product, commercial, and clinical delivery, translating frontline NHS experience into product decisions that make Alertive more useful, more intuitive and more closely aligned to the realities of clinical practice. You’ll bring a valuable new perspective and lived experience to the table when engaging with NHS medical directors, CNIOs, and clinical leads, helping build stronger relationships, trust and confidence in both our platform and who we are as a company.

This isn't an advisory role. You'll have real ownership over the product roadmap, helping define what clinical communication technology looks like for the next generation of NHS Trusts and developing this to the next level, where we look to meaningfully improve the real-time coordination of the workforce. If you’re ready to use your expertise to help define the next generation of clinical technology, we’d love to talk.

what you'll actually do

Shape the clinical product roadmap

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You'll be the primary clinical voice in our product process, working closely with the Chief Delivery Officer as well as the Chief Technology Officer and reporting directly to the CEO. You’ll ensure all our features, workflows and design decisions are grounded in clinical reality. Translate frontline clinical experience into clear, evidence-based product requirements

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Own the product roadmap, prioritising initiatives based on patient safety impact, clinical adoption, and commercial opportunity

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Review feature specifications and user stories through a clinical governance lens before they enter development

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Identify gaps in our current offering that represent genuine unmet clinical need and make the case for addressing them

Drive clinical adoption and customer success

The best product in the world doesn't help anyone if clinical teams don't use it properly. You'll make sure they do.

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Partner with our Delivery teams during implementations to ensure clinical workflows are configured correctly from day one

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Support the development of Alertive communities, facilitating the sharing of best practice frameworks and SOPs

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Work closely with customers to ensure they realise the full benefit of Alertive

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Gather structured clinical feedback from live trusts and feed it back into the product cycle

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Act as a point of escalation for complex clinical queries from our customer base

Lead on clinical safety and governance

Alertive operates in environments where the stakes are high. You'll make sure we always build with that in mind.

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Act as primary point of contact for our clinical safety consultancy and working alongside engineering to ensure risk is understood and managed appropriately.

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Act as the internal expert on clinical workflow, escalation pathways, and safe messaging practice

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Engage with clinical safety incidents and near-misses, translating learnings into product improvements

Be our leading clinical voice

Clinical credibility helps create genuine trust with NHS partners which in turn benefits patients.

You'll be a key part of how we build that trust.

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Support the sales and commercial team in high-value clinical conversations with medical directors, CNIOs, chief nurses, and clinical governance leads

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Present at NHS conferences, clinical networks, and industry events as a credible advocate for Alertive's approach

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Build and maintain relationships with clinical champions across our customer base

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Contribute to case studies, white papers, and clinical content that builds Alertive's evidence base and market credibility

Work closely with the wider