Certinia Solutions Architect

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD , we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD .
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD .

We are seeking an experienced Certinia Architect to define and lead the architecture of our Certinia platform and its integration with the broader Salesforce ecosystem. This is an architect-level role for someone who can combine deep hands-on knowledge of Certinia with enterprise solution architecture, strong business partnership, and technical leadership.

The Certinia Architect will shape the future of AHEAD ’s professional services automation capabilities across Certinia PSA, Services Estimator, Revenue Management, and related Salesforce functionality. This person will lead high-impact initiatives, establish scalable design patterns, guide configuration and development teams, and ensure that Certinia continues to support accurate project delivery, resource management, services quoting, billing, revenue operations, and financial processes.

The ideal candidate is more than a product administrator. They are a trusted technical advisor who can evaluate complex business requirements, make sound architectural decisions, document the solution, and guide teams through delivery, testing, release, and continuous improvement.

Key Responsibilities

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Own the solution architecture and long-term technical direction for Certinia across PSA, Services Estimator, Revenue Management, and related Salesforce capabilities.

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Lead the architectural design and implementation of scalable Certinia solutions that support professional services delivery, resource management, services quoting, project financials, billing, and revenue recognition.

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Act as a trusted advisor to business and technology leadership, influencing platform strategy, investment decisions, roadmap priorities, and architectural standards.

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Translate complex business requirements into practical, scalable Certinia designs that balance out-of-the-box capabilities, configuration, automation, custom development, integrations, and operational support.

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Define and maintain architecture standards for Certinia data models, object relationships, security, permissions, automation, reporting, integrations, and release management.

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Design and govern integrations between Certinia, Salesforce, NetSuite, MuleSoft, and other enterprise applications using appropriate APIs, middleware, data exchange, and integration patterns.

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Evaluate the downstream effects of proposed changes across Salesforce, Certinia, financial processes, reporting, data quality, security, and connected applications.

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Guide Salesforce administrators, Certinia administrators, developers, business analysts, and delivery partners in implementing solutions that align with architectural best practices.

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Review solution designs, configuration, automation, data models, integration approaches, and technical documentation for quality, scalability, maintainability, and performance.

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Lead technical discovery, design workshops, solution assessments, effort sizing, and architecture reviews for new initiatives and major enhancements.

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Establish reusable patterns and reference architectures for Certinia configuration, Ser