Business Operations Specialist (Operations & Supply Chain)

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans , so please apply for only one position and only once a year —if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later.)

At Oceans , we help the best and brightest of Sri Lanka to take advantage of opportunities that otherwise wouldn’t be available to them, while supporting entrepreneurs around the world. Our community (we call them Divers ) don’t do surface work—they go deep to solve complex challenges and make a real impact. And in doing so, they support bold ideas, expand their skills, broaden their expertise, and grow their careers, all without having to leave family and friends.

As a Business Operations Specialist , you will play a critical role in supporting an early-stage food and beverage startup as it prepares to scale its retail distribution. You'll work closely with the founders to coordinate the company's supply chain operations across procurement, manufacturing, logistics, inventory, and fulfillment, ensuring products move efficiently from suppliers through to customers.

This role is ideal for someone who combines strong operational ownership with excellent organization, communication, and problem-solving skills. Rather than functioning as a traditional operations coordinator, you'll act as the hands-on operational owner for day-to-day supply chain execution—bringing structure to procurement, purchase orders, production schedules, inventory planning, and logistics while building scalable processes in an environment where the operational backbone is still being established.
Accountability

Your success as a Business Operations Specialist will be defined by your ability to keep supply chain operations running reliably, maintain inventory availability, and take ownership of the operational details that allow the founders to focus on growing the business.
Here's how you'll make an impact:
Supply Chain Operations

- Coordinate ingredient procurement and manufacturing schedules to ensure production stays on track.

- Manage purchase orders, supplier timelines, and procurement requirements.

- Track production milestones from raw ingredients through finished goods.

- Coordinate freight movements, shipment schedules, and delivery timelines.

- Work closely with co-manufacturers and external vendors to ensure products are produced and delivered on time.

Inventory & Fulfillment

- Monitor inventory levels across manufacturing, warehouse, and fulfillment locations.

- Support demand planning and inventory replenishment to maintain product availability.

- Coordinate with 3PL partners to ensure timely and accurate order fulfillment.

- Maintain accurate inventory records and operational documentation.

- Identify potential inventory shortages, delays, or fulfillment issues and escalate them proactively.

Operational Process Management

- Build and document operational workflows as the company scales.

- Identify process bottlenecks and recommend practical improvements.

- Maintain and improve SOPs, supply chain documentation, and operational records.

- Establish reliable processes for procurement, production, inventory, and logistics coordination.

- Ensure critical operational deadlines are consistently met across suppliers and logistics partners.

Vendor & Stakeholder Management

- Serve as the primary operational contact for manufacturers, suppliers, freight providers, warehouses, and logistics partners.

- Coordinate across multiple external stakeholders to keep production and fulfillment moving efficiently.

- Maintain clear and timely communication around orders, timelines, requirements, and changes.

- Track outstanding actions and follow up to ensure commitments are met.

- Identify and escalate operational risks early while keeping founders informed of issues and potential solutions.

AI & Operational Effici