Business Operations Manager

Sierra Select is seeking an experienced and highly organized Business Operations Manager to oversee day-to-day business operations, improve internal processes, and support cross-functional teams. This role will help ensure that business activities run efficiently while identifying opportunities to improve productivity, service quality, and overall operational performance.

The ideal candidate is a strong problem-solver with excellent organizational and communication skills and experience coordinating multiple business functions in a fast-paced environment.

Responsibilities

* Manage and coordinate daily business operations across multiple departments.

* Develop, implement, and improve operational processes, procedures, and workflows.

* Monitor business performance, operational metrics, and key performance indicators.

* Identify inefficiencies and recommend solutions to improve productivity and reduce operational issues.

* Coordinate with Sales, Customer Service, Finance & Accounting, Procurement, Marketing, and other teams.

* Support order management, vendor coordination, inventory-related activities, and administrative operations.

* Establish and maintain standard operating procedures and operational documentation.

* Track projects, deadlines, priorities, and department deliverables.

* Prepare operational reports, summaries, and performance updates for leadership.

* Assist with budgeting, resource planning, and operational forecasting.

* Coordinate with vendors, service providers, and business partners as needed.

* Help resolve operational issues and ensure timely follow-up.

* Support implementation of new systems, tools, and business processes.

* Identify opportunities for automation, cost savings, and process improvement.

* Ensure teams have the information, resources, and support needed to meet operational goals.

* Participate in strategic planning and special projects as assigned by leadership.

* 4+ years of experience in business operations, operations management, administration, project management, or a related field.

* Bachelor’s degree in Business Administration, Operations Management, Management, or a related discipline preferred.

* Strong understanding of business processes and operational planning.

* Excellent organizational, analytical, and problem-solving skills.

* Strong written and verbal communication skills.

* Ability to manage multiple priorities, projects, and deadlines.

* Experience working with cross-functional teams and external vendors.

* Proficiency with Microsoft Office or Google Workspace.

* Experience with business management, ERP, CRM, project management, or workflow systems.

* Strong attention to detail and ability to work independently in a remote environment.

* Experience in distribution, consumer products, electronics, retail, or related industries is a plus.

- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home