Automotive Field Representative (Bilingual - English/French)

Job Title:
Automotive Field Representative (Bilingual - English/French) Job Description
We're Concentrix . The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
As a Field Representative, you will support automotive dealerships across Canada by selling specialized marketing services and delivering consultative solutions that help dealers grow, retain customers, and increase usage of client products and services. This is a highly travel-based role covering the Canadian market, with preference for candidates located in Ontario or near a major airport.
You will serve as a trusted partner to dealers, OEM field staff, and internal DSG teams, using your sales expertise, automotive industry knowledge, and relationship-building skills to drive enrollments, revenue growth, account retention, and dealer satisfaction. What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

- Travel throughout assigned Canadian territories to meet with automotive dealerships, support business reviews, identify sales opportunities, and strengthen dealer relationships

- Drive new account acquisition, dealer enrollments, revenue growth, account retention, and increased usage of client products and services

- Act as the primary point of contact with OEM field staff and support effective communication between dealers, OEM partners, and Concentrix teams

- Carry and achieve enrollment and revenue targets within assigned accounts and territory

- Define, clarify, and communicate client specifications, business needs, program updates, and changes to dealers and field partners

- Serve as the DSG product knowledge expert for dealers and OEM field staff, providing ongoing education and support

- Maximize DSG-related revenue opportunities within daily operations and programs

- Support Field, Regional, and National OEM meetings as the primary DSG representative

- Lead or support dealer meetings, both group and individual, to promote program value and resolve business needs

- Build rapport with dealer and OEM field staff while supporting dealer retention, conflict management, and issue resolution

- Research competitor activity and market information to provide feedback to the client and Concentrix

- Identify automotive industry trends and compile competitive analysis insights

- Coordinate closely with the Associate Director, Manager, Inside DSG Consultants, and DSG staff to align on future enrollment and sales opportunities

- Serve as the point person for rolling out new products and program enhancements to dealers and OEM field staff

- Travel up to 75% of the time, typically up to 3 out of 4 weeks per month

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you :

- Are bilingual in English and French (Québécois French preferred)

- Have a minimum of 2 years of prior automotive industry sales experience

- Bring