Associate Vice President, Enterprise Digital Platforms

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The Associate Vice President, Enterprise Digital Platforms is the senior product leader accountable for the strategy, priorities, adoption, and value realization of Humana ’s enterprise digital platform portfolio. The portfolio includes Adobe Experience Platform products, Consent and Preference Management, the Digital Health Platform, the enterprise design system, content and digital asset capabilities, and reusable services that enable connected, consistent, and accessible experiences.

This leader translates enterprise strategy and customer needs into a multi-year platform vision, investment roadmap, and adoption agenda, operating through Humana ’s product operating model. The AVP provides single-threaded accountability for platform product strategy, portfolio prioritization, business enablement, and 8ipoutcomes; leads persistent cross-functional teams; and uses evidence to guide investment and continuous improvement. Technology leaders remain accountable for architecture, engineering delivery, security, reliability, and technical operations. Key Responsibilities
Platform Product Strategy and Portfolio Leadership

- Define the multi-year vision, product strategy, target outcomes, and enduring roadmap for the enterprise digital platform portfolio.

- Translate enterprise priorities and customer needs into opportunities, validating desirability, viability, quality, and executability before scaling investment.

- Own portfolio priorities and investment recommendations, balancing evidence, enterprise value, customer impact, risk, dependencies, and time to value.

- Own the enterprise design system as a platform product, including its roadmap, governance, service model, reusable components, standards, and enablement tools.

Enterprise Activation and Adoption

- Build and execute an enterprise adoption strategy that converts platform capabilities into priority business and customer use cases.

- Partner with business and channel product leaders on activation plans, readiness, dependencies, and time to value.

- Drive adoption of the enterprise design system across web, mobile, and associate experiences by embedding accessible, reusable components into product workflows.

- Establish cross-functional enablement, standards, playbooks, communities of practice, and feedback mechanisms that improve usability, consistency, and self-service adoption.

Governance, Prioritization, and Partnerships

- Establish product operating model decision rights for demand intake, portfolio priorities, capability reuse, funding trade-offs, and lifecycle management.

- Lead enterprise and design-system governance, including contribution standards, stage-gate decisions, release priorities, exceptions, and adoption requirements.

- Partner with technology and engineering leaders to align product, architecture, and delivery roadmaps, define clear product-platform interfaces, and maintain accountability for technical execution and operations.

- Lead executive portfolio and investment reviews, using evidence and realized value to resolve trade-offs, reallocate resources, manage dependencies, and assess strategic vendors.

Value Realization and Performance

- Define portfolio objectives, key results, baselines, targets, and executive scorecards.

- Measure adoption and reuse, experience consistency and accessibility, speed to market, customer and business impact, cost reduction, and return on investment.

- Use performance insights to validate benefits, reprioritize investment, address adoption gaps, and communicate progress, risks, and decisions.

Organization and Talent Leadership

- Lead and develop directors, senior product leaders, and persistent cross-functional platform teams with clear accountability for strategy, adoption, and outcomes.

- Build a customer-focused culture of discovery, experimentation, evidence-based prioritization, enterprise reuse, accountability, and continuous learning.

- Strengthen