Associate Director, Commercial Master Data Management

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.
General Description:

The Global Commercial and Medical Affairs Technology team at BeOne is seeking an Associate Director, Commercial Master Data Management to support and lead the Ex-China Commercial Master Data Management (MDM) capability and drive operational excellence across commercial data platforms, customer data, analytics, and business applications.

This role serves as a business owner for commercial master data domains, governance processes, data quality standards, stewardship programs, and cross-functional data policies that enable trusted, compliant, and scalable data-driven decision-making.

This role partners closely with Commercial Operations, Marketing, Sales, Market Access, Patient Services, Analytics, Compliance, and Information Technology to ensure commercial data assets are governed, standardized, and optimized to support business objectives.

This role will establish the foundation for a customer-centric commercial data ecosystem by creating governance frameworks, stewardship processes, master data standards, and data quality programs across HCP, HCO, payer, patient, product, and organizational data domains.
Master Data Management

- Serve as hands-on business owner and architect for commercial master data domains, including HCP, HCO, payer, customer, product, and organizational hierarchies.

- Build and maintain enterprise master data standards, business rules, hierarchies, and data ownership models.

- Establish and run the Commercial Data Stewardship Program.

- Develop and execute master data lifecycle processes, including onboarding, enrichment, maintenance, validation, and retirement.

- Build and fine tune match rules, merge rules, and survivorship logic; perform customer matching, deduplication, affiliation management, and hierarchy maintenance directly to produce trusted “golden records.”

- Configure and maintain customer communication preferences, consent management processes, and related compliance requirements.

- Ensure MDM technologies and platforms align with commercial business requirements and configure them to meet those needs.

- Identify and implement opportunities to improve operational efficiency through data standardization and automation.

- Support enterprise initiatives involving AI, advanced analytics, customer engagement, and commercial transformation.

Data Quality & Stewardship

- Build commercial data quality standards, KPIs, and monitoring processes, and run them on an ongoing basis.

- Develop scorecards and reporting that provide visibility into data health across commercial domains.

- Perform root-cause analysis and execute remediation for recurring data quality issues – writing the fixes, not just assigning them.

- Partner with business stakeholders to prioritize and resolve data-related risks and opportunities.

- Drive continuous improvement initiatives that measurably increase trust in commercial data assets.

Commercial Data Operations & Business Enablement

- Write and maintain operational support processes, documentation, SOPs, data dictionaries, and process maps to improve platform sustainability and supportability.

- Translate business requirements into working technical solutions, and build the datasets, validations, and outputs directly; support user training, documentation, and adoption efforts.

- Deliver and validate high-quality commercial master data provisioning across Account Planning, CRM, Customer Master, Business Intelligence, and Commercial Analytics platforms, ensuring data consistency, governance, and alignment with business requirements.

- Partner with business stakeholders to identify opportunities for process improvements, workflow a