Application Analyst, Cadence
We are seeking an experienced Epic Application Analyst - Cadence to support the design, optimization, maintenance, and enhancement of Epic scheduling workflows. The ideal candidate is a collaborative problem-solver with strong Epic Cadence expertise and a passion for improving patient access, scheduling efficiency, and the overall patient experience.
Key Responsibilities
- Build, configure, maintain, and optimize Epic Cadence functionality across ambulatory and specialty care environments.
- Collaborate with operational, clinical, and leadership teams to improve scheduling workflows and patient access processes.
- Configure and maintain provider templates, appointment types, scheduling rules, visit types, resources, and department settings.
- Analyze business requirements and translate operational needs into Epic solutions and workflow improvements.
- Support Cadence-related implementations, upgrades, system enhancements, and optimization initiatives.
- Troubleshoot application issues, identify root causes, and implement sustainable solutions.
- Perform system testing, validation, and quality assurance activities for upgrades, new functionality, and workflow changes.
- Support referral scheduling, decision trees, wait lists, provider scheduling, and patient access workflows.
- Develop and maintain system specifications, workflow documentation, training materials, and support resources.
- Participate in change management activities and provide end-user education and support.
- Monitor system performance, evaluate user feedback, and recommend process improvements.
- Collaborate with other Epic application teams, integration teams, and third-party vendors to ensure seamless workflow functionality.
- Participate in on-call support and issue resolution as needed.
Required Qualifications
- Epic Cadence Certification required.
- Bachelor's degree in Healthcare Informatics, Information Systems, Business, or related field, or equivalent experience.
- 3+ years of Epic application analyst experience supporting Cadence.
- Experience supporting Epic implementations, upgrades, optimization projects, or system conversions.
- Strong understanding of patient access, ambulatory scheduling, referrals, registration, and healthcare operations.
- Experience gathering business requirements and translating them into technical solutions.
- Experience developing test scripts, executing testing, and documenting results.
- Strong analytical, problem-solving, organizational, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Epic Prelude Certification.
- Experience supporting Community Health Centers, FQHCs, or multi-site ambulatory environments.
- Experience with Epic Reporting Workbench, Clarity, or SlicerDicer.
- Knowledge of revenue cycle workflows and scheduling impacts on registration and billing.
- Experience working remotely with geographically dispersed teams.
Why You'll Love Working With Us
✅ 100% Remote Work
✅ 100% Employer-Paid Medical Insurance
✅ Annual $1,500 HSA Contribution
✅ Generous PTO
✅ 403(b) Retirement Plan with Employer Contribution
✅ Professional Development & Education Assistance
✅ Mission-Driven Culture Focused on Community Health
Originally posted on Himalayas