Alliances Leader

C1 Company Overview

C1 : 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1 .
Overview

Summary The Alliances Leader is responsible for leading C1 's strategic relationships with Strategic partners and driving measurable business growth. This leader will own the development and execution of the joint business strategy, including executive relationships, revenue and pipeline growth, go-to-market execution, partner investment, sales alignment, enablement, and integration of partner capabilities into C1 's portfolio of solutions, professional services, and managed services. The position requires a highly collaborative and commercially oriented leader who can operate across C1 Sales, Capabilities, Solutions Architecture, Services, Marketing, Operations, and executive leadership while building strong relationships throughout the partner organizations.

Candidates are to bring deep experience and established relationships with leading customer experience and unified communication partners, such as Zoom and Genesys. Expertise across these partners is preferred. The successful candidate will be expected to develop strong strategic leadership across both partnerships.
Responsibilities
Essential Functions

- Owns the overall strategic relationship between C1 and assigned strategic technology partners, such as Avaya, Zoom, HPE, Dell and Microsoft

- Develops and executes comprehensive partner business plans focused on revenue growth, profitability, pipeline creation, market development, and strategic alignment

- Builds and maintains strong executive relationships across C1 and partner organizations

- Establishes regular executive governance, business reviews, relationship mapping, regional alignment, and joint planning

- Drives revenue and pipeline growth by identifying joint opportunities, target accounts, competitive displacement opportunities, and new routes to market

- Develops and executes joint go-to-market strategies, including account mapping, sales campaigns, customer events, workshops, enablement, and demand-generation activities

- Works closely with C1 Sales and Sales Engineering leadership to increase partner awareness, seller engagement, opportunity creation, and field execution

- Collaborates with C1 Capabilities, Solutions Architecture, Professional Services, Managed Services, Marketing, and Operations to align the partner strategy with C1 's portfolio and customer offerings

- Identifies opportunities to expand C1 's solutions, services, managed services, and recurring revenue capabilities around the assigned partners

- Represents C1 with senior partner executives and serves as the primary internal advocate for strategic partnership

- Works with partner organizations to maximize available investments, incentives, MDF/MVF, enablement resources, and other programs that support C1 growth

- Develops joint sales forecasts and monitors partner-sourced and partner-influenced pipeline, bookings, revenue, gross profit, and other agreed business metrics

- Uses data and market intelligence to identify performance gaps, competitive opportunities, and areas requiring additional investment

- Educates and aligns C1 sellers, engineers, and leaders around partner strategy, differentiation, capabilities, and market opportunities

- Monitors industry trends, competitive dynamics, technology roadmaps, and market changes impacting the contact cen