Admission Counselor

Thispositionislistedonbehalfofapartnercompany,whichmanagesallapplicationsandnextsteps.OurpartnerislookingforanAdmissionCounselorbasedinIndia.
Wearelookingforamotivatedandresults-drivenAdmissionCounselortohelpprospectivestudentsmakeinformeddecisionsabouttheireducationandcareerpaths.Inthisrole,youwillguidestudentsthroughcourseselection,eligibilityrequirements,admissions,andenrollment,ensuringapersonalizedandsupportiveexperience.Youwillengagewithprospectivelearnersthroughinboundinquiriesandoutboundcalls,buildingrelationshipsandconvertingqualifiedleadsintosuccessfulenrollments.Workinginafast-paced,target-orientedenvironment,youwillcombineconsultativecounselingwithsalesexpertisetohelpstudentsidentifyprogramsalignedwiththeirambitions.Youwillcollaboratewithadmissionsteams,maintainaccurateCRMrecords,andcontributetothegrowthofanexpandingonlineeducationbusiness.Thisisanopportunitytomakeameaningfulimpactonlearners'futureswhiledevelopingyourskillsineducationcounseling,customerengagement,andsales.

Accountabilities
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Provide personalized academic and career counseling to prospective students, addressing questions about courses, eligibility criteria, admission procedures, tuition fees, and scholarships.

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Explain program structures, learning methodologies, key features, and potential career opportunities to help students make informed educational decisions.

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Generate, qualify, and manage leads through outbound cold calling, inbound inquiries, and proactive follow-ups.

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Convert prospective students into enrolled learners while consistently achieving monthly enrollment and sales targets.

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Guide applicants through the admissions process, manage application-related queries, and maintain clear and timely communication with students and parents.

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Follow up on enrollment confirmations, resolve concerns, and coordinate with internal admissions teams to ensure a smooth enrollment experience.

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Build, expand, and maintain a database of prospective students, keeping all counseling interactions and lead updates accurately documented in CRM systems.

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Monitor education industry trends, competing programs, and emerging career pathways to provide relevant and up-to-date guidance.

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Maintain a student-focused approach while balancing enrollment targets, service quality, and operational efficiency.

Requirements

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Education: A bachelor's or postgraduate degree in any discipline; qualifications in education, psychology, or related fields are advantageous.

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Relevant experience: Approximately 2–4 years of experience in academic counseling, career guidance, admissions, educational sales, or a similar customer-facing role. The original posting also references 2–5 years of overall experience.

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Communication skills: Fluency in both English and Hindi is mandatory, with strong verbal and written communication abilities.

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Sales and persuasion: Demonstrated ability to engage prospective students, understand their needs, address objections, influence decisions, and convert leads into enrollments.

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Counseling and interpersonal skills: Strong listening, relationship-building, and problem-solving abilities, with a genuine interest in helping students achieve their academic and professional goals.

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Organization and follow-up: Ability to manage a high volume of leads, prioritize tasks, maintain accurate records, and follow up consistently throughout the admissions journey.

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Technical proficiency: Working knowledge of Microsoft Office and familiarity with CRM tools are preferred.

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Industry awareness: Understanding of education systems, academic programs, and career pathways is beneficial, with training provided where needed.

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Target orientation: A proactive, self-motivated approach, with the ability to perform in a fast-paced, performance-driven environment.

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Work schedule: Flexibility to work six days per week, with a rotational weekly day off. Although the original job title mentions working from home, the description specifies six-day office work, so the exact work arrangement should be confirmed with the hiring team.

Benefits

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Competitive, industry-aligned compensation.

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Performance-based incentives and rewards linked to enrollment targets.

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Additional employee benefits, as provided under the company's compensation and benefits program.

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Opportunity to contribute to a growing online education business focused on academic advancement and career outcomes.

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Exposure to education technology, student engagement, admissions operations, and consultative sales.

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Opportunities to collaborate with cross-functional teams across product, operations, and engineering.

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A fast-paced, growth-oriented environment offering opportunities to develop counseling, communication, and sales skills.

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The opportunity to help students access higher education and connect their academic choices with future career opportunities.