Account Partner (Auto, Energy, Utilities)

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Job Category
Customer Success Job Details
About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce .

The Account Partner is a senior client-facing leader responsible for driving the successful delivery and expansion of Salesforce Professional Services engagements within a portfolio of product, automotive, consumer and energy industry accounts. This role combines deep industry expertise, executive relationship management, and services sales acumen to ensure customers achieve maximum value from their Salesforce investments.

Key Responsibilities:

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Serve as the primary executive point of contact for Professional Services engagements across a defined portfolio of accounts, building trusted advisor relationships with C-suite and senior stakeholders

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Drive the identification, qualification, and closure of Professional Services opportunities including implementation, advisory, and managed services

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Collaborate with Account Executives, Solution Engineers, and Delivery teams to develop comprehensive services strategies aligned to customer business outcomes

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Lead the development of Statements of Work (SOWs), project proposals, and services roadmaps tailored to industry needs

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Partner with delivery leadership to ensure successful project execution, customer satisfaction, and on-time/on-budget delivery

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Proactively identify expansion opportunities within existing accounts, driving growth in services revenue and deepening the Salesforce footprint

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Represent the voice of the customer internally, advocating for resources, prioritization, and solutions that drive customer success

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Maintain a strong understanding of industry trends, challenges, and Salesforce product capabilities to provide relevant, strategic guidance

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Accurately forecast services pipeline and revenue within assigned territory

Required Qualifications:

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10+ years of experience in professional services, consulting, or services sales, with significant experience in the automotive, energy & utilities industries

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Proven track record of managing and growing enterprise client relationships and exceeding revenue targets

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Strong understanding of Salesforce platform capabilities and how they apply to business processes

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Demonstrated ability to develop and present complex services proposals to executive audiences

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Excellent communication, negotiation, and presentation skills

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Experience working in a matrixed environment, collaborating across sales, delivery, and product teams

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Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

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Salesforce certifications (e.g., Administrator, Sales Cloud, Service Cloud, or industry-specific)

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Experience with agile delivery methodologies

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Experience with AI delivery methodologies

Unleash Your Potential

When you join Salesforce , you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations